Jr Applications Support & Maintenance Engineer Saudi Graduates Only
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Job Location:
Riyadh - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Riyadh Saudi ArabiaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds people cross borders energy become smarter and much more. More than 30000 organizations already rely on us to verify the identities of people and things grant access to digital services analyze vast quantities of information and encrypt data to make the connected world more secure.We have been present in Saudi Arabia for 40 years and with over 600 employees to date we are growing rapidly. Together we are delivering our signalling control and train protection systems for the North South Railway (NSR) the longest system of its kind in the world. Together we are key suppliers of In-flight entertainment and connectivity systems as well as air traffic management solutions in Saudi. We are making Saudi Arabia a safer place by securing the countrys critical infrastructure and e-security solutions that secure the countrys electronic payment systems. Thales has been selected to supply major electronic systems for air defence and the Group also supplied communication and optronic systems for the Army the Saudi Arabia National Guards and the Air Force.At Thales we provide CAREERS and not only jobs. With Thales employing 80000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here apply now!
Title : Support & Maintenance Engineer (Saudi Nationals only)
Location : Riyadh KSA
Job Objective : Provide solution support and maintenance services
Roles & Responsibilities:
- Handle the Operation Support and Maintenance of the various components in the issuance solution
- Work with the customer support and operation teams and solve any tickets and issues reported by the customer
- Respond to incidents in a timely manner and close any tickets with respect to SLA times for response and resolution
- Data collection and reporting to the management and the customer periodically and on demand
- Perform system health checks and update the status to the team and customer if required
- Validate and deploy new software releases
- Monitor the system in proactive manner and foresee any possible issues along with proposing solution
- Perform preventive maintenance on the system
- Perform the tasks assigned by the support manager or team leader
- Obtain the support manager approval prior to disclosing any information agree or disagree any issues with the client given the sensitivity of this support role
- Ensure all support incidents and their resolutions are well documented in the local support portal
Work Experience Requirements: 1 Years of experience required
Qualification certification and Educational Requirements:
- Degree in Computer science/engineering or related field
Preferred Skills:
- Fluent in English (Written and Oral)
- Native Arabic speaker
- excellent communication skills
- Software development in enterprise technologies ( Web services)
- SQL development
- Knowledge in application servers
- IT capabilities & knowledge (Windows Linux)
- Basic scripting knowledge (DOS Power Shell Bash)
Nice to Have:
- Knowledge in Smart Card technology personalization & cryptography concepts
- Basic knowledge in computer networks
- Concepts of IT Service Management
Required Experience:
Junior IC
Key Skills
- Business Management
- Computer Operating
- Application Programming
- Bank
- Big Data
About Company
In all critical environments - air, land, sea, space and cyberspace - decision-makers, operators, crews and members of our armed services and security forces are faced with millions of important decisions every day. It is in supporting these people that Thales in the United States ha ... View more
