Business Analyst ( Process Engineering Focus )

Johannesburg - South Africa

Monthly Salary: ZAR 1 - 1

Experience Required: 5years

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

The Business Analyst will support the Rationalisation Project by leading process engineering activities related to a system under development. The role requires strong capability in process discovery modelling optimisation and governance with the objective of standardising and rationalising accommodation-related processes. The incumbent will translate business needs into well-defined processes and functional requirements that support improved compliance efficiency and digital enablement.

Responsibilities

Business Analysis and Process Discovery

Elicit analyse and document business processes across the value chain of the project.
Facilitate structured workshops and interviews with internal & external stakeholders to document current-state (AS-IS) processes business rules and control points.
Identify process gaps inefficiencies risks and duplication that impede rationalisation objectives.

Process Engineering and Optimisation

Apply process engineering and re-engineering principles to design future-state (TO-BE) processes that support standardisation simplification and improved service delivery.
Develop process improvement recommendations that balance operational feasibility compliance requirements and system enablement.
Ensure process designs align with institutional policies governance frameworks and applicable legislation.

Process Modelling and Documentation

Produce high-quality process models using BPMN and recognised modelling tools such as Sparx Enterprise Architect or equivalent.
Develop comprehensive process artefacts including process maps SIPOC diagrams RACI matrices business rules catalogues control frameworks and standard operating procedures.
Maintain a structured process and requirements repository to support traceability auditability and reuse.

Rationalisation and Governance Support

Support the Rationalisation Project by analysing process overlap and fragmentation and proposing consolidation or elimination opportunities.
Assist in defining process ownership accountability performance measures and escalation mechanisms.
Contribute to process-related inputs for policy reviews compliance assessments and audit engagements.

Requirements Definition and Digital Enablement

Translate optimised process designs into clear functional and non-functional requirements to support system enhancements integrations or workflow automation.
Collab orate with ICT architects and delivery teams to ensure requirements are solution-agnostic testable and aligned with enterprise standards.
Support user acceptance criteria definition and traceability between processes requirements and delivered solutions.

Stakeholder Engagement and Change Support

Engage effectively with diverse stakeholders across business and technical domains.
Communicate complex process and requirements concepts clearly and in a structured manner.
Support change management activities by documenting process impacts transition states and adoption considerations.

Key Deliverables

AS-IS and TO-BE process models for the project. A process rationalisation analysis and recommendations.
Business and functional requirements documentation where required. Standardised process frameworks and SOPs.
Process governance and ownership artefacts. Inputs into the system and automation initiatives.
A consolidated analysis and process improvement report aligned to project objectives.

Qualifications

Matric and Information Systems bachelors degree or equivalent (NQF Level 7) Qualification in Business Analysis and/or Process Engineering.

Experience

5 years experience as a Business Analyst with a strong emphasis on process analysis and improvement.
Demonstrated experience in process rationalisation or transformation initiatives.
Proven experience working on multi-stakeholder initiatives involving policy compliance and operational processes.

Required Skills:

Business Analysis & Process Discovery Process Engineering & Optimization Process Modelling & Documentation (BPMN) Process Rationalization & Governance Requirements Definition & Digital Enablement Stakeholder Engagement & Facilitation.

Required Education:

Matric and Information Systems bachelors degree or equivalent (NQF Level 7) Qualification in Business Analysis and/or Process Engineering.

Responsibilities

Business Analysis and Process Discovery

Elicit analyse and document business processes across the value chain of the project.
Facilitate structured workshops and interviews with internal & external stakeholders to document current-state (AS-IS) processes business rules and control points.
Identify process gaps inefficiencies risks and duplication that impede rationalisation objectives.

Process Engineering and Optimisation

Apply process engineering and re-engineering principles to design future-state (TO-BE) processes that support standardisation simplification and improved service delivery.
Develop process improvement recommendations that balance operational feasibility compliance requirements and system enablement.
Ensure process designs align with institutional policies governance frameworks and applicable legislation.

Process Modelling and Documentation

Produce high-quality process models using BPMN and recognised modelling tools such as Sparx Enterprise Architect or equivalent.
Develop comprehensive process artefacts including process maps SIPOC diagrams RACI matrices business rules catalogues control frameworks and standard operating procedures.
Maintain a structured process and requirements repository to support traceability auditability and reuse.

Rationalisation and Governance Support

Support the Rationalisation Project by analysing process overlap and fragmentation and proposing consolidation or elimination opportunities.
Assist in defining process ownership accountability performance measures and escalation mechanisms.
Contribute to process-related inputs for policy reviews compliance assessments and audit engagements.

Requirements Definition and Digital Enablement

Translate optimised process designs into clear functional and non-functional requirements to support system enhancements integrations or workflow automation.
Collab orate with ICT architects and delivery teams to ensure requirements are solution-agnostic testable and aligned with enterprise standards.
Support user acceptance criteria definition and traceability between processes requirements and delivered solutions.

Stakeholder Engagement and Change Support

Engage effectively with diverse stakeholders across business and technical domains.
Communicate complex process and requirements concepts clearly and in a structured manner.
Support change management activities by documenting process impacts transition states and adoption considerations.

Key Deliverables

AS-IS and TO-BE process models for the project. A process rationalisation analysis and recommendations.
Business and functional requirements documentation where required. Standardised process frameworks and SOPs.
Process governance and ownership artefacts. Inputs into the system and automation initiatives.
A consolidated analysis and process improvement report aligned to project objectives.

Qualifications

Matric and Information Systems bachelors degree or equivalent (NQF Level 7) Qualification in Business Analysis and/or Process Engineering.

Experience

5 years experience as a Business Analyst with a strong emphasis on process analysis and improvement.
Demonstrated experience in process rationalisation or transformation initiatives.
Proven experience working on multi-stakeholder initiatives involving policy compliance and operational processes.

Required Skills:

Required Education:

Matric and Information Systems bachelors degree or equivalent (NQF Level 7) Qualification in Business Analysis and/or Process Engineering.