Primary Details

Job Description

Primary Responsibilities

Work closely with the Business Process Re-engineering team business stakeholders and other functions to understand business and solution needs and translate into robust efficient and scalable technical designs
Build the automation solution using RPA technologies other relevant programming language/platform in completing the initiative
Actively participate in implementing and maintaining process engineering and agile best practices across the delivery model including continuous integration / continuous delivery; build test and deployment automation; and quality focused development practices
Driving an engineering focus and quality-first approach during the governance and delivery life cycle
Identify define document and advocate for the most appropriate way to implement end-user requirements to achieve stated business goals objectives and achieve the product vision whilst remaining aligned with Operational Excellence target operating model and roadmap
Identify and define re-usable design patterns that address common needs which are robust flexible and extensible
Engage and initiate solution discussions including producing and demonstrating high fidelity prototypes of proposed solution components and demonstrate these to senior stakeholders to gain feedback for a desired outcome

Required Education

Bachelors Degree or equivalent combination of education and work experience

Required Experience

2 years relevant experience

Preferred Competencies/Skills

Strong problem-solving and analytical skills
Skilled in one or more RPA technologies (e.g. PEGA UiPath Automation Anywhere Blue Prism) preferably Pega Robotics or UiPath
Able to do process analysis solution design and implementation
Comfortable to do technical requirements tool/system(s) testing including UAT and bug fixes
Good verbal and written English communication skills and can deal with all levels of management both in GSSC and onshore
Can do facilitation and data gathering skills as required
Process/Solution flow design and optimisation
Background in Project Management
Good stakeholder management skills
Adaptable to change and able to work in a highly dynamic environment
Ability to manage multiple automation initiatives; ability to work with centre-wide and regional projects
Strong agility and flexibility

Preferred Education

Bachelors Degree or equivalent combination of education and work experience

Preferred Experience

2 years of experience in Pega Robotics UiPath or any RPA tool (UiPath PEGA Automation Anywhere Blue Prism)
At least 2-4 years of professional experience in programming (including scripting /coding) .Net Python VBA SharePoint Development SQL and relational databases and application development
Has been involved in multiple automation initiatives that delivered tangible benefits
At least 1 year experience in the financial services industry preferably in insurance
Working experience in a consulting or shared services environment preferred
Graduate degree in IT or Software Engineering

Preferred Knowledge

Advanced knowledge on programming concepts using any of the following language C/C Python VB Script Ruby Java
Knowledge of technical architecture for Automation/RPA projects
Understanding of extensible and scalable solutions
Knowledge of risk and internal control concepts and experience in applying them to coding standards of various technology solutions and aligned to business processes
Conceptual knowledge/background in Agile (Scrum) practice and/or Project Management
Preferably with knowledge in the Insurance industry


QBE Cultural DNA

Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) because we know its not just what we do that matters its how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:-We are customer-focused-We are technical experts-We are inclusive-We are fast-paced-We are courageous-We are accountable-We are a teamAll employees are expected to adhere to QBEs Code of Ethics and Conduct and apply sound risk management practices

US Only - Disclaimer

To successfully perform this job the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Job Type

Individual Contributor

Global Disclaimer

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employees normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company to each other and to our customers suppliers communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills:

How to Apply:

To submit your application click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.