Director, CCG Sales training
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Job Location:
Pittsburgh, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
As part ofThermoFisher Scientifics mission to enable our customers to make the world healthier cleaner and safer the Director Sales Training leads the strategy and execution of sales capability development within the Customer Channels Groupfor the Americas.This role is accountable for building a world-class learning ecosystem that equips our commercial teams with the skills tools and knowledge needed to win in the market accelerate customer adoption and drive growth. The Director partners closely withtheResearch & Safety Division (RSD)North America and Healthcare Market Division(HMD) Commercial leadershipteamsensurealignment with business priorities andThermoFishers customer-first culture.
Key Responsibilities:
Strategic Leadership
Develop and execute a comprehensive sales training and enablement strategy aligned to Customer Channels GroupobjectivesandThermoFisher Scientifics Mission.
Serve as a strategic advisor to senior sales leadership on capability gaps training priorities andenablementinvestments.
Lead coach and develop a high-performing team of training managers instructional designers and enablement specialists.
Drive a continuous improvement mindset byleveragingfeedback data and industry best practices.
Sales Training & Curriculum Development
Oversee the design deployment and sustainability of sales onboarding programsincluding the sales development programthat accelerate time-to-productivity for new hires in the Customer Channels Group.
Create advanced curricula that buildproficiencyinselling skills includingcustomer discovery consultative selling account strategy solution positioning negotiation and value-based selling.
Build frameworks that ensure consistent standards for sales competency and role readiness.
Leverage modern learning formats (digital learning virtual workshops in-person events coaching tools) to support on-demand knowledge access for remote teams.
Commercial Enablement & Process Integration
Partner with Commercial Excellence and Sales Operations to embedmethodology sales processselling skillsCRM behaviors andforecastingbest practices into training programs.
Align training materials with commercial playbooks value propositions and customer engagement models specific to the Customer Channels Group.
Ensure sales teams have effective tools job aids and resources to support each stage of the customer journey in a remote work environment.
Drive adoption of Salesforce usage opportunity management standards and sales productivity tools.
Cross-Functional Collaboration
Collaborate with Marketing Product Management and Portfolio teams to create and sustain product application and competitive training thatsupportsstrategic growth priorities for the Customer Channels Group.
Work closely with Human Resources Talent Management and Learning & Development to align with enterprise leadership frameworks and competency models.
Partner across business units to ensure consistency while tailoring trainingtoregional and market needs within the Customer Channels Group.
Performance Measurement & Business Impact
Establish KPIs for training effectiveness capability development and commercial impact in a remote work setting.
Measure program outcomes using data analytics sales performance insights and stakeholder feedback.
Communicate results risks and recommendations to senior leadership to inform strategic decisions.
Ensure training enables measurable outcomes such as improved quota attainment enhanced customer engagement and stronger win rates within the Customer Channels Group.
REQUIREMENTS:
Education & Experience
Bachelors degree; advanced degree preferred.
10 years of progressive experience in sales salestraining commercial enablement or sales leadership within a complex matrixed environment.
Experience working in life sciences healthcare bioprocessing or highly technical B2B marketsstronglypreferred.
Demonstrated success designing and scaling learning programs for remote teams.
Knowledge Skills & Abilities
Deep understanding of sales methodologies and structured commercial processes.
Expertise inadult learning principles instructional design and digital learning technologies for remote workforce.
Strong leadership communication and executive presentation skills in virtual environments.
Ability to navigate a highly matrixed organization and collaborate effectively across global teams remotely.
Data-driven mindset with the ability to assess learning impact and link enablement efforts to business outcomes.
Proficiencywith learning management systems (LMS) sales enablement platforms and CRM tools such as Salesforce.
Leadership Competencies
Deliver Results: Drives accountability ensures commitments are met and consistently achieves business outcomes in a remote setting.
Build Organizational Capability: Develops talent creates scalable systems and strengthens commercial capability globally.
Collaborate and Influence:Operateseffectively in a matrix builds strong partnerships and influences without authority in virtual environments.
Think Big & Move Fast: Challenges the status quo champions innovation and accelerates ideas into action.
Focus on the Customer: Ensures training programs directly improve customer experience and commercial value creation within the Customer Channels Group.
Role Model Our 4I Values: Integrity Intensity Innovation and Involvement.
Required Experience:
Director
Key Skills
- Revenue Growth
- Adult Learning Principles
- Management Training
- Product Knowledge
- Sales Meetings
- Account Management
- E Learning
- Territory
- Product Training
- Sales Goals
- Sales Process
- Sales Organisation
- Sales Training Program
- Direct Reports
- Training Materials
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
