We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our Charlotte office. This role is ideal for individuals eager to build a strong foundation in customer relations while contributing to a fast-paced professional environment. The successful candidate will support daily client interactions and help ensure a seamless customer experience across all touchpoints.
Responsibilities
Serve as a primary point of contact for customer inquiries and requests
Provide accurate information regarding services processes and policies
Maintain organized records of customer interactions and follow-ups
Collaborate with internal teams to resolve issues efficiently
Assist in improving customer satisfaction through proactive communication
Support administrative tasks related to customer service operations
Qualifications :
Strong verbal and written communication skills
Professional demeanor with a customer-focused mindset
Ability to multitask and manage priorities effectively
Attention to detail and strong organizational skills
Comfortable working in a team-oriented office environment
Willingness to learn and grow within the company
Additional Information :
Competitive salary ($43000 $47000 annually)
Growth opportunities and clear career progression paths
Ongoing training and professional development
Supportive and collaborative work environment
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more