ITMC is seeking a People Development & Culture Manager to help us scale our organization by improving onboarding hiring quality training effectiveness and employee developmentwithout operating as a traditional HR or compliance function.
This role focuses on human capital optimization: ensuring employees are well-trained well-supported and effectively utilized while reducing operational friction and management overhead.
The ideal candidate is hands-on practical and comfortable working across departments to help people perform at their best.
Key Responsibilities
Recruiting Support & Candidate Screening
- Review and screen a high volume of inbound applications
- Conduct initial screening calls and structured first-round interviews
- Evaluate candidates for role alignment communication skills and cultural fit
- Shortlist and recommend qualified candidates to hiring managers
- Partner with managers to improve hiring consistency and quality
- (Final hiring decisions remain with managers and leadership)
Onboarding & Training
- Design and maintain structured onboarding programs for new hires
- Reduce time-to-productivity across roles
- Develop and deliver cross-functional training focused on:
- Productivity
- Communication
- Role clarity
- Operational consistency
- Ensure training materials are practical current and adopted
Culture & Employee Development
- Reinforce company values and expectations through coaching and training
- Act as a trusted neutral internal coach and sounding board
- Surface recurring development needs and organizational friction points
- Translate feedback into actionable development plans
Performance Enablement & Calibration Support
- Support the design and improvement of performance review frameworks
- Coach managers on effective feedback and development conversations
- Participate in calibration discussions with managers
- Identify inconsistencies or bias across teams
- Recommend development actions and training interventions
- (This role does not assign ratings make compensation decisions or manage disciplinary actions)
Utilization & Productivity Optimization
- Observe and analyze workload and role utilization patterns using light analytics
- Identify bottlenecks inefficiencies and skill mismatches
- Provide recommendations to leadership and managers
- Focus on system-level improvements rather than individual tracking
What This Role Is Not
- Not responsible for HR compliance payroll benefits or employment law
- Not a disciplinary or performance evaluation authority
- Not a replacement for department managers
- Not a policy or legal HR role
Formal HR compliance is handled by external HR partners and executive leadership.
Qualifications :
Required
- 5 years of experience in people development training enablement operations recruiting support or organizational development
- Experience screening and interviewing candidates
- Strong coaching facilitation and listening skills
- Ability to work across departments with influence (not authority)
- Comfort working in a fast-paced growing organization
- Excellent written and verbal communication skills
Preferred (Not Required)
- Experience in technology professional services or consulting environments
- Background in learning & development operations or internal consulting
- Familiarity with performance review and calibration processes
Additional Information :
Key Success Factors
- Strong team player who collaborates effectively and follows established execution methods and company culture.
- Versatile communicator who adjusts messaging based on audience expectations and time constraintsable to be detailed when needed and concise when required.
- Strong time awareness with the ability to manage multiple priorities and timelines simultaneously.
- Commitment to reliability accountability and customer trust
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
ITMC is seeking a People Development & Culture Manager to help us scale our organization by improving onboarding hiring quality training effectiveness and employee developmentwithout operating as a traditional HR or compliance function.This role focuses on human capital optimization: ensuring employ...
ITMC is seeking a People Development & Culture Manager to help us scale our organization by improving onboarding hiring quality training effectiveness and employee developmentwithout operating as a traditional HR or compliance function.
This role focuses on human capital optimization: ensuring employees are well-trained well-supported and effectively utilized while reducing operational friction and management overhead.
The ideal candidate is hands-on practical and comfortable working across departments to help people perform at their best.
Key Responsibilities
Recruiting Support & Candidate Screening
- Review and screen a high volume of inbound applications
- Conduct initial screening calls and structured first-round interviews
- Evaluate candidates for role alignment communication skills and cultural fit
- Shortlist and recommend qualified candidates to hiring managers
- Partner with managers to improve hiring consistency and quality
- (Final hiring decisions remain with managers and leadership)
Onboarding & Training
- Design and maintain structured onboarding programs for new hires
- Reduce time-to-productivity across roles
- Develop and deliver cross-functional training focused on:
- Productivity
- Communication
- Role clarity
- Operational consistency
- Ensure training materials are practical current and adopted
Culture & Employee Development
- Reinforce company values and expectations through coaching and training
- Act as a trusted neutral internal coach and sounding board
- Surface recurring development needs and organizational friction points
- Translate feedback into actionable development plans
Performance Enablement & Calibration Support
- Support the design and improvement of performance review frameworks
- Coach managers on effective feedback and development conversations
- Participate in calibration discussions with managers
- Identify inconsistencies or bias across teams
- Recommend development actions and training interventions
- (This role does not assign ratings make compensation decisions or manage disciplinary actions)
Utilization & Productivity Optimization
- Observe and analyze workload and role utilization patterns using light analytics
- Identify bottlenecks inefficiencies and skill mismatches
- Provide recommendations to leadership and managers
- Focus on system-level improvements rather than individual tracking
What This Role Is Not
- Not responsible for HR compliance payroll benefits or employment law
- Not a disciplinary or performance evaluation authority
- Not a replacement for department managers
- Not a policy or legal HR role
Formal HR compliance is handled by external HR partners and executive leadership.
Qualifications :
Required
- 5 years of experience in people development training enablement operations recruiting support or organizational development
- Experience screening and interviewing candidates
- Strong coaching facilitation and listening skills
- Ability to work across departments with influence (not authority)
- Comfort working in a fast-paced growing organization
- Excellent written and verbal communication skills
Preferred (Not Required)
- Experience in technology professional services or consulting environments
- Background in learning & development operations or internal consulting
- Familiarity with performance review and calibration processes
Additional Information :
Key Success Factors
- Strong team player who collaborates effectively and follows established execution methods and company culture.
- Versatile communicator who adjusts messaging based on audience expectations and time constraintsable to be detailed when needed and concise when required.
- Strong time awareness with the ability to manage multiple priorities and timelines simultaneously.
- Commitment to reliability accountability and customer trust
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
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