EUC Engineer

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.

VicRoads empowers our people to learn and grow focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.

VicRoads is progressing August 2022 we started on a new chapter when the Victorian State Government partnered with Aware Super Australian Retirement Trust and Macquarie Asset Management to operate registration and licensing services on its behalf.

We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access infrastructure and safety.

• Annual Salary Range:Commensurate with Experience

• Employment Type: Ongoing - Full-Time

• Usual Work Location: QV 180 Lonsdale Street CBD/ Work from home

Are you passionate about creating products and experiences that not only meet user needs but also captivate their hearts and minds Are you excited about the challenge of balancing customer desirability with business viability technology feasibility and broader business strategy to deliver exceptional experiences If so we have an incredible opportunity for you!

We are seeking a talented and driven individual to join our dynamic Technology Operations team. As a team member you will play a pivotal role in working with our business and helping to support and provide engineering services to the digital platform. You will work alongside a group of passionate professionals who are dedicated to delivering innovative solutions that exceed customer expectations.

Your team is part of the Technology division a team that are truly collaborative and passionate and work closely together to deliver outcomes that positively transform the way our customers use our services.

About the Opportunity

The EUC Engineer will play a key role in engineering managing and optimising VicRoads enduser computing environment. This includes modern device management application packaging patching security uplift and continuous improvement initiatives that enhance the employee technology experience.

In this role youll take ownership of the design maintenance and ongoing enhancement of our EUC and Audio Visual (AV) environment. Youll lead application packaging and scripting deliver OS upgrades and device lifecycle management and champion modern management and selfservice practices.

You will proactively monitor performance identify automation opportunities and ensure devices and applications meet security and compliance requirements. As a Level 3 specialist youll troubleshoot complex EUC/AV issues in collaboration with the Workplace Technology team and external partners.

Youll also contribute to highquality documentation such as SOPs asbuilt artefacts and knowledge articles and work closely with project teams to deliver the EUC/AV components of major enterprise initiatives.

About you
You are an experienced EUC Engineer with a strong technical foundation and a passion for delivering a seamless and secure employee technology experience.

Youll thrive in this role if you have:

• 3-5 years experience in EUC engineering supporting Windows macOS and Android environments

• Strong handson knowledge of Intune Autopilot Azure AD Windows security and patch management

• Experience with scripting/automation (eg. Powershell)

• you bring deep expertise in modern endpoint management and a drive to continually improve how enduser services are delivered.

• Familiarity with ITL and ServiceNow

Our culture

Innovation powers progress but it doesnt come without support. To attract retain and develop talented people we reward initiative and ingenuity foster collaboration and offer dynamic career development. At VicRoads we embrace diversity and inclusion and were proud our workforce reflects the community we work for.

What we offer

• Salary packaging Fitness Passport & discounts to hundreds of retailers

• Opportunities for professional and personal development

• Flexible working arrangements and family-friendly practices including 16 weeks paid parental leave

How to apply

We encourage applications from people of all genders backgrounds and communities. If you need any adjustments to our recruitment process or the role itself please let us know when applying.

Please submit your application via the Apply button.

For a copy of the Position Description please email

Unfortunately applications cannot be accepted via this email.

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles predominantly located in Melbourne or Victoria.

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles predominantly located in Melbourne or Victoria.