Manager, Communications

Get to Know the Team

The Communications team at Grab is dedicated to sharing Grabs story with the world. Whether engaging with media online influencers industry commentators or the broader community our team represents the voice of Grab shaping the brands narrative and building its reputation.

Get to Know the Role

The Communications team shapes how the world understands Grab. We engage media creators industry voices and the wider community to build trust protect reputation and amplify Grabs impact.

In this role you will lead proactive social-first communications in the Philippines. That means designing stories to win in the platforms where people actually form opinions today: short-form video creator ecosystems community pages group chats and online-first newsrooms. You will drive campaigns that reinforce Grabs position as the countrys leading everyday super app while making the brand feel human culturally relevant and credible.

The Critical Tasks You Will Perform

• Develop and execute social-first communications programmes aligned with business priorities with clear narrative audience and distribution plans
• Proactively identify story angles that travel in social: human stories partner wins explainers receipts and relevant cultural hooks
• Build and manage an advocacy ecosystem (media creators community admins issue experts) that can amplify Grab narratives responsibly
• Create and/or direct production of multi-format content: short clips talking-head interviews quote tiles explainers FAQs threads statement assets and spokesperson-ready soundbites
• Partner closely with Marketing and Social teams to ensure PR content is platform-native on-brand and optimized for reach watch-time and shareability
• Anticipate manage and respond to issues with a digital-first crisis approach (speed accuracy proof and clear message architecture)
• Advise and prepare leaders for social-first visibility: message discipline camera readiness and consistent POV
• Manage agency partners to deliver fast-turn high-quality outputs (content earned placements creator coordination) within budget

Track performance beyond volume: share-of-voice sentiment narrative penetration engagement quality and forwardability using insights to iterate quickly

Qualifications :

What Essential Skills You Will Need

• Bachelors degree
• 8 years of experience in communications / PR
• Demonstrated capability in social-first storytelling (short-form video creator amplification online-first media community dynamics)
• You have a clear understanding of what will work on each platform and why.
• You possess a proven track record of building a story with clear audience takeaway proof points and repeatable messages.
• You default to specificity evidence and clarityespecially during issues.
• You think clearly in terms of networks not just placements; you design content to be shared stitched quoted and forwarded.
• You can move fast without sacrificing quality or accuracy.
• You have a clear editorial judgment and the ability to translate complex topics into clear native and compelling narratives both for social and newsrooms
• Comfortable working with content production: directing shoots briefing designers/editors reviewing cuts and improving assets quickly
• Strong understanding of the Philippine digital landscape: platform behavior creator ecosystems meme/news cycles and reputational risk patterns
• Calm and disciplined under-pressure; able to make decisions with high stakes and imperfect information
• Highly collaborative can design lead and launch project independently in a dynamic high-growth environment

Experience in a regional and/or integrated marketing set-up is an advantage.

Additional Information :

Life at Grab

We care about your well-being at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work :

No

Employment Type :

Full-time