State Risk Adjuster 6 (Property Claims Manager)

• Overseeing the states capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Seven years of experience in insurance claims adjusting examining or investigation; accident investigation legal research project management contract management or construction management; OR

Six years of full-time work experience in any field plus four years of experience in insurance claims adjusting examining or investigation; accident investigation legal research project management contract management or construction management; OR

A bachelors degree plus four years of experience in insurance claims adjusting examining or investigation; accident investigation legal research project management contract management or construction management; OR

An advanced degree in risk management or insurance business or public administration safety or legal studies construction management or a health services field plus three years of experience in insurance claims adjusting examining or investigation; accident investigation legal research project management contract management or construction management.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role as defined by the State Civil Service can be found here.

Job Duties:

• Direct and oversee ORM first-line supervisors responsible for monitoring TPA desk examiners claim adjusters and catastrophe adjusters including review of complex commercial property claims coverage determinations scopes of damage and high-profile files.

• Exercise comprehensive TPA contract oversight by evaluating claim files against performance standards and guidelines ensuring compliance with contract terms leading quarterly unit meetings and conducting performance reviews of the TPA and its personnel.

• Monitor and manage complex claims activities including subrogation matters and litigation coordination with legal counsel preparation and review of sensitive correspondence and maintenance of detailed reports for senior leadership.

• Lead catastrophe and disaster response functions by evaluating catastrophe adjuster work recommending activation of Emergency Adjusting Services providing ongoing verbal and written briefings to executive leadership and supporting statewide FEMA recovery efforts for federally declared disasters.

• Apply advanced analytical and Excel skills to collect track and analyze large complex datasets; identify trends inaccuracies and cause-and-effect relationships; and oversee the development of highly specialized and complex reports.

• Consult with staff to ensure efficient lawful and goal-aligned operations; recommend and implement internal policies and process improvements; and assist leadership in workforce development including professional growth plans and identification of training needs.

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e. relevant detailed experience/education).Resumes will notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

A criminal history check may be conducted on all new hires as well as employees changing positions including promotions demotions details reassignments and transfers.Also prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal governments E-verify system.

Applicants qualifying based on college training or receipt of a bachelors degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.

For further information about this posting please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
Email: