Coordinator, Office NonExempt
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Your experience matters
At Highland Springswe are committed to empowering and supporting a diverse and determined workforce who can drive quality scalability and significant impact across our hospitals and your role youll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
What we offer
Fundamental to providing great care is supporting and rewarding our addition to your base compensation this position also offers:
- Health (Medical Dental Vision) and 401K Benefits for full-time employees
- Competitive Paid Time Off
- Employee Assistance Program mental physical and financial wellness assistance
- Tuition Reimbursement/Assistance for qualified applicants
- And much more...
About Us
People are our passion and purpose. Highland Springs is a 72 bed hospital located in Highland Hills OH and is part of Lifepoint Health a diversified healthcare delivery network committed to making communities healthier with acute care rehabilitation and behavioral health facilities from coast to coast. From your first day to your next career milestoneyour experience matters
How youll contribute
The Office Coordinator ensures that office operations and programing in the outpatient department operate efficiently and professionally while providing a high standard of customer satisfaction. Coordinator ensures outpatient programs are compliant with all laws rules and regulations of federal and state licensing agencies as well as TJC standards for quality care. Coordinator oversees the work performance of the non-clinical outpatient staff Coordinator oversees the office processes and procedures to ensure quality patient experience.
Qualifications and requirements
Education: High School Diploma/GED preferred.
Certifications: CPR and De-escalation certification required or obtain within 30 days of hire.
ESSENTIAL FUNCTIONS:
- Maintains supply of therapeutic tools such as worksheets videos and games for clinician use
- Per the therapist dictation maintains the programming schedule
- Supports with charge reconciliation and entering as required
- Supports team with patient group assignments and coordination efforts
- Provides impeccable customer service to patients families referral sources and stakeholders
- Supports with vital and UDS capture as needed
- Completes DCAR reporting in a timely and accurate fashion
- Supports in organizing and filing paperwork
- Maintains staff schedules and ensures staffing for the program
- Monitors and records attendance including tardiness and absences
- Communicates with treatment team to ensure chart compliance
- Interfaces with others to ensure completion of physician follow-ups from CPE
- Manages Family Session Schedules as required by program
- Work with the business office and the utilization review department to ensure payment for services
- Preform pre-certifications and concurrent reviews
- Develop relationships with payer sources
- Interfaces with UR department to ensure service coverage for patients
- Maintain a positive working relationship with referral sources community agencies and organizations
- Maintains program and patient information and data to create reports census and assist the Business Office in reporting
- Schedules CPEs nursing assessments H&P and psychosocial assessment with appropriate clinician and per required timeframe
- Schedules or completes UDS collections including random screenings
- Ensures orders are obtained for patients prior to starting services (as applicable)
- Actively participate in the therapists discharge planning needs
- As directed creates appointments starts follow up care process and completes interfacing with organizations
- Cross trains and supports in various outpatient functions including PCA transportation and financial counseling
- Conducts appointment reminder calls
- Collects copays and deductibles as applicable
- Manages organizational tools to ensure efficient operations including bed boards/group room assignments treatment team schedule flash reports etc
- Other responsibility and duties assigned by leadership
EEOC Statement:
Highland Springs is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color race sex age religion national origin disability genetic information gender identity sexual orientation veterans status or any other basis protected by applicable federal state or local law.
Required Experience:
IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Customer Service
- Computer Skills
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Medical office experience
- Office Experience
- Front Desk
- Microsoft Excel
- Administrative Experience
About Company
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 a ... View more
