Senior AI Engineer

About Gartner IT:

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation an outcome-driven approach to success and the notion that great ideas can come from anyone on the team.

About the role

Gartner is looking for passionate and motivated AI Engineers who are excited to foray into new technologies and help build / maintain data driven components for realizing business needs. This role is in the Digital Platform Technology (DPT) team focused on AI platform. Potential candidates would work on following but are not limited to AI/ML model training inference and ML/data pipeline deployment etc.

What youll do:

• Support GEN AI application development to ensure delivery of desired business outcomes.
• Build sophisticated AI-powered chatbot systems that provide intelligent personalized client experiences at scale
• Design and implement Model Context Protocol (MCP) servers to enable seamless integration between AI agents enterprise systems and external tools
• Build user profiling and personalization models to deliver tailored chatbot experiences
• Take ownership of algorithms and drive enhancements/optimizations based on business requirements with proper documentation and code-reusability
• Practical intuitive problem solver with proven ability to translate business objectives into actionable data science tasks and implement state-of-the-art ML research into production systems
• Work on Cloud Providers like AWS and Azure.
• Explore and create POC of AI/ML technologies and frameworks
• Setting up best practices for coding standards w.r.t. AI/ML applications
• Work in a globally distributed team in an Agile/Scrum approach

What youll need:

5 to 7 years of Information Technology experience with 3 years of relevant experience building conversational AI systems chatbots LLM applications or other advanced machine learning/artificial intelligence solutions to drive business IT professional experience in ML and Gen AI application development. The candidate should have strong qualitative and quantitative problem-solving skills along with high ownership and accountability.

Must have:

• Large Language Models (LLMs) and Generative AI
• Conversational AI chatbot development and dialogue systems
• Natural Language Processing and text mining
• Search and Recommendation systems
• Prompt engineering LLM fine-tuning and model optimization
• AI agent architectures and orchestration

• Experience and proficiency with Python deep learning frameworks (e.g. pytorch tensorflow huggingface)
  LLM frameworks (e.g. LangChain LangGraph LlamaIndex)
  relational databases vector databases etc.
• Experience with Cloud GEN AI services like Azure AI foundry AWS Bedrock etc.
• Built or deployed RAG systems beyond tutorials.
• Experience in Python and related API frameworks.
• Excellent problem solving and troubleshooting skills.

Who you are:

• Passionate about open-source technologies self-learner and curious.
• A team player who can comfortably work with distributed teams across the globe.
• Attentive to details and well organized.
• Able to solve complex problems and successfully manage ambiguity and unexpected change.
• Coachable and embracing of best practices and feedback as a means of continuous improvement
• Consistently high achiever marked by perseverance humility and a positive outlook in the face of challenges

Dont meet every single requirement We encourage you to apply anyway. You might just be the right candidate for this or other roles.

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Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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