Receptionist Audi Central Houston
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
The Receptionist will be the essential first point of contact for customers visitors and staffproviding a warm professional welcome and exceptional customer service. Beyond managing front desk operations this role plays a vital part in supporting multiple dealership functions including event coordination scheduling CSI and volume tracking safety training coordination and internal playbook scoring.
Your work directly impacts the dealerships efficiency safety culture and customer satisfaction.
Duties and Responsibilities:
- Manage the dealerships main phone line professionally answering and routing calls promptly.
- Greet customers and visitors warmly and direct them appropriately to enhance their experience.
- Take accurate messages and ensure timely communication to relevant personnel.
- Maintain a clean organized and inviting reception area at all times.
- Coordinate dealership events and assist with scheduling as needed.
- Support Customer Satisfaction Index (CSI) and sales/service volume tracking efforts through data compilation and reporting.
- Compile and maintain dealership playbook scoring and assist with process documentation.
- Coordinate safety training schedules and track completion to support regulatory compliance.
- Assist various departments with administrative and operational tasks as assigned.
- Manage incoming mail packages and general dealership communications.
- Serve as a Connect Ambassador by facilitating positive internal and external communications.
Qualifications :
- Previous receptionist or administrative experience preferred ideally in an automotive or customer-facing environment.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask efficiently and prioritize competing demands.
- Proficiency in Microsoft Office (Outlook Word Excel) and basic data entry.
- Professional and friendly demeanor with strong customer service orientation.
- All applicants must be authorized to work in the USA.
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks MVR drug test and valid driver license.
Preferred Qualifications:
- Experience coordinating events or scheduling in a busy work environment.
- Familiarity with dealership CSI processes and safety training requirements.
- Ability to work independently and take initiative to support multiple teams.
Additional Information :
Compensation (Hourly):
- $18.00 - 20.00 / hour
- Depending on experience and qualifications
Schedule:
- FULL TIME
- Sundays Always Off
- Saturday availability required
Perks & Benefits:
- Medical Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off that Grows with You
- Sundays Always Off
- Closed on Thanksgiving & Christmas
- Employee Pricing on Purchases & Leases
- Free & Discounted Gym Membership Options
- Exclusive Travel Deals on Hotels Rentals & Airfare
- Career Growth in a Fortune 500 Company
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences ... View more
