Used Car Buying BDC Specialist Audi Central Houston
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Summary:
The Vehicle Acquisition BDC Specialist is responsible for handling inbound consumer leads from Kelley Blue Book CarGurus and other digital buying platforms from customers interested in selling or trading their vehicle.
The primary focus of this role is to engage with vehicle sellers gather accurate vehicle information and convert inbound interest into scheduled appraisal appointments for the used car buying team. This is a BDC-style role focused on vehicle acquisition not retail vehicle sales.
This position plays a key role in growing used vehicle inventory and improving lead efficiency. The Vehicle Acquisition BDC Specialist is expected to deliver a professional transparent customer experience while using CRM and lead management tools to track follow up and convert buying leads. Ongoing training is provided on systems call handling and buying workflow.
Duties and Responsibilities:
- Respond promptly to inbound calls texts and internet leads from customers looking to sell or trade their vehicle
- Engage customers to gather vehicle details including VIN mileage condition ownership and payoff information
- Set and confirm appraisal appointments for the used car buying team
- Conduct consistent follow-up on active and aged buying leads to maximize acquisition opportunities
- Maintain accurate lead notes statuses and appointment details in the CRM
- Adhere to structured outreach cadence and response time expectations
- Partner with used car management and buying associates to improve lead conversion and efficiency
- Meet or exceed performance goals tied to appointments set and vehicles acquired
Qualifications :
- Minimum 1 year of BDC call center or sales-focused experience
- Experience handling high-volume inbound calls and digital leads
- Ability to set priorities multi-task and achieve goals in a fast-paced environment
- Strong communication skills both written and verbal
- Comfortable discussing vehicle condition basic valuation topics and appointment setting
- All applicants must be authorized to work in the USA
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks MVR drug test and valid driver license
Preferred Qualifications:
- Previous automotive BDC or eSales experience
- Experience working vehicle buying leads (KBB ICO CarGurus trade-in or acquisition-focused leads)
- Bi-lingual
Additional Information :
Compensation (Hourly Commission):
- $15.00 - 17.00 / hour
Schedule:
- FULL TIME
- 5 days a week / 2 days off
- Saturday availability required
- Sundays off
Perks & Benefits:
- Medical Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off that Grows with You
- Sundays Always Off
- Closed on Thanksgiving & Christmas
- Employee Pricing on Purchases & Leases
- Free & Discounted Gym Membership Options
- Exclusive Travel Deals on Hotels Rentals & Airfare
- Career Growth in a Fortune 500 Company
All your information will be kept confidential in accordance with EEO guidelines
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Category Management
- Presentation Skills
- Public Relations
- Purchasing
- Organizational skills
- Produce Experience
- Office Experience
- Warehouse Distribution Experience
- Analysis Skills
- Retail Math
- Supervising Experience
- Logistics
About Company
Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences ... View more
