Specialist, Team Member Relations
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Job Location:
Knoxville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
The purpose of this job is to perform routine activities related to employee relations policy and compliance matters.
In this role you will:
- Assign monitor and investigate team members and guest complaints; escalate when necessary
- Monitor and review background and MVR results; escalate when necessary
- Resolve common team member operational questions and concerns; escalate when necessary
- Collaborate with HRBPs and business leaders to resolve team member and guest issues
- Compile document requests as they relate to employee relations DOL EEOC and litigation threats
- Model behaviors that support the companys common purpose; ensure guests and team members are supported at the highest level
Qualifications :
- High school diploma or equivalent certificate required
- Bachelors degree in business administration human resources management employee relations or related field preferred
- Minimum one (1) year experience in human resources related field preferred
- General knowledge of all company policies
- General knowledge of federal and state laws concerning labor relations
- Intermediate Microsoft Office skills
- Strong organizational skills with attention to detail
- Ability to remain objective calm tactful and persuasive in controversial and/or confrontational situations
- Ability to communicate and interact effectively with different levels of the organization to negotiate problem solve complete projects and influence decision making
- Self-motivated with ability to work both independently and within teams in order to establish and meet deadlines goals and objectives
- Demonstrate integrity and ethical behavior including but not limited to confidentiality
- Able to work evenings weekends and odd hours as needed
Additional Information :
Nation-wide Medical Plan/Dental/Vision
401(k) Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Weekly Pay
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Dhcp
- Ethernet
- Information Technology Sales
- Customer Development
- ITI
About Company
Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of ... View more
