Warranty Clerk
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Job Location:
Ruston, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Ford Warranty Administrator
Location: Jim Taylor Ford Lincoln Dealership
Position Summary
Jim Taylor Ford Lincoln is seeking a detail-oriented and highly organized Ford Warranty Administrator to manage and process all manufacturer warranty and extended service contract claims. This role is critical to ensuring accurate reimbursement compliance with Ford Motor Company policies and smooth communication between the service department technicians and manufacturer representatives.
The ideal candidate demonstrates strong administrative skills attention to detail and a working knowledge of Ford warranty procedures.
Key Responsibilities
Process submit track and reconcile all Ford warranty and extended service contract claims in a timely and accurate manner
Ensure warranty claims comply with Ford Motor Company policies procedures and time requirements
Review repair orders for accuracy completeness proper documentation and technician coding prior to claim submission
Follow up on rejected short-paid or pending claims and resolve discrepancies promptly
Post warranty credits and reconcile warranty schedules with accounting
Maintain accurate records of warranty claims audits and supporting documentation
Monitor warranty receivables and report aging balances to management
Assist service advisors and technicians with warranty-related questions and documentation requirements
Prepare and support dealership warranty audits and factory reviews
Stay current with Ford warranty policy updates bulletins and system changes
Communicate professionally with Ford representatives as needed
Maintain confidentiality of employee and customer information
Qualifications & Skills
Previous experience as a Warranty Administrator (Ford experience preferred)
Strong knowledge of dealership service operations and warranty processes
Proficiency with dealership management systemsand Ford warranty platforms
Excellent attention to detail and organizational skills
Ability to meet deadlines and manage multiple claims simultaneously
Strong written and verbal communication skills
Proficient in Microsoft Office (Excel Word Outlook)
Ability to work independently and collaboratively in a fast-paced environment
High level of integrity and accountability
Core Competencies
Accuracy and compliance
Time management
Problem-solving
Professional communication
Team collaboration
Continuous learning
Benefits
Jim Taylor Ford Lincoln offers a competitive benefits package which may include:
Competitive compensation based on experience
Medical dental and vision insurance
401(k) retirement plan with company match
Paid time off and paid holidays
Employee discounts on vehicle purchases and service
Ongoing training and professional development
Stable family-oriented work environment
Work Environment
Office-based role within the service department
Regular interaction with service advisors technicians accounting staff and management
Standard dealership business hours
Jim Taylor Ford Lincoln is an equal opportunity employer and values integrity teamwork and dedication to excellence. We are proud to be part of the Jim Taylor Auto Group and committed to supporting our employees success.
Key Skills
- Fiscal Management
- Flooring Installation
- Customer Service
- Algebra
- Computer Skills
- Construction Experience
- Dealership Experience
- Conflict Management
- Computer Literacy
- Customer relationship management
- Geometry
- QA/QC
About Company
JIM TAYLOR AUTO GROUP JOB TITLE: BODY SHOP ESTIMATOR LOCATION: JIM TAYLOR FORD RUSTON, LOUISIANA DEPARTMENT: BODY SHOP REPORTS ...
