Chief of Staff to the CPO
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
If youre here its because youre looking for anexciting ride.
A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.
Well deliver a non-vanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.
Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses and couriers offering on-demand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 23 countries.
Together we revolutionise the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.
What makes our ride unique
Our culture and strong values.
Our career development philosophy.
Our commitment to being a force for good.
We have a vision: Building the largest marketplace in your city to give access to anything in minutes. And this is where your ride starts.
YOUR MISSION
The Chief of Staff to the CPO is a highly trusted strategic partner who amplifies the effectiveness of Glovos Product Engineering Data and UX leadership. Acting as the connective tissue between strategy and execution you will drive alignment operational excellence and impact across Tech the broader organization and Delivery Hero.
This is a high-leverage role that goes beyond traditional tech expertise. You wont be managing large teams directly but you will lead through influence helping the CPO focus on high-impact initiatives remove roadblocks and elevate performance across the organization.
Candidates from diverse professional backgrounds who are skilled at driving alignment solving complex problems and leading cross-functional initiatives are encouraged to apply.
THE JOURNEY
- Strategic Partnership & Leadership Enablement
- Serve as the CPOs right hand shaping priorities challenging assumptions and reinforcing strategic rigor.
- Collaborate with senior leaders across Product Engineering Data and UX to define and execute tech strategy aligned with company objectives.
- Identify and prioritize initiatives that accelerate innovation execution and customer impact.
- Execution & Operational Excellence
- Lead the Tech OKRs process end-to-end ensuring cross-team alignment ambitious goals and disciplined execution.
- Drive annual and quarterly planning cycles translating long-term strategy into actionable near-term plans.
- Design and maintain leadership operating rhythms (stand-ups MBRs Tech Council All Hands Quarterly Product Review with DH leadership) ensuring decisions are clear meetings are outcome-driven and follow-ups happen.
- Promote a high-performance culture and lead high-impact initiatives acting as a visible role model for collaboration trust and constructive challenge.
- Lead initiatives like GlovoNext #gl-tech-lightspeed updates and tech leadership deep dive trips to showcase craftsmanship reinforce execution excellence and foster user-centric perspectives.
- Stakeholder Alignment & Communication
- Act as the connective tissue between Tech Glovo Business and Delivery Hero fostering alignment and clarity.
- Prepare strategic updates presentations and narratives for internal and external stakeholders.
- Facilitate leadership forums trade-off discussions and complex decision-making with a focus on outcomes.
- Operational Insight & Continuous Improvement
- Dive into analytics performance metrics and product initiatives to provide actionable insights.
- Identify inefficiencies and lead initiatives to improve processes collaboration and execution velocity.
- Promote a culture of ownership accountability and continuous improvement across the tech organization.
- Budget & Resource Stewardship
- Manage the Tech budget with financial discipline optimize spend and provide data-driven insights on resourcing trade-offs.
WHAT YOU WILL BRING TO THE RIDE
- Strategic thinker with the ability to zoom in on details and zoom out for clarity.
- Exceptional stakeholder management and influence across senior leadership.
- Highly organized structured and able to simplify complex topics into clear direction.
- Strong facilitator and communicator able to drive outcomes in leadership forums.
- Calm inclusive proactive problem solver with a hands-on Swiss-knife mentality.
- Bias toward action quality and continuous improvement.
- Positive collaborative and high-trust team player.
While a good understanding of Product Engineering Data and UX disciplines at scale is ideal it is not required. Candidates with different experiences or backgrounds are encouraged to apply. Skills can be learned and embracing diversity is invaluable.
We believe driven talent deserves:
- An enticing equity plan that lets you own a piece of the action.
- Top-notch private health insurance to keep you at your peak.
- Monthly Glovo credit to satisfy your cravings!
- Discounts on transportation food and even kindergarten expenses.
- Discounted gym memberships to keep you energized.
- Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
- Enhanced parental leave and office-based nursery.
- Online therapy and wellbeing benefits to ensure your mental well-being.
Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).
So ready to take the wheel and make this the ride of your life
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!
Required Experience:
Senior IC
Key Skills
- Compliance Management
- Customer Retention
- Quality Assurance
- Customer Service
- Extensive Knowledge
- Account Management
- Front Office
- Telephone Calls
- Needs Analysis
- Cold calls
- Business Relationships
- Customer Complaints
- Sales Goals
- Sales Process
- New Clients
About Company
Glovo is the food delivery site that will get you anything you want to your doorstep. You order online, you'll have it!
