Chief Operating Officer (COO)

As COO you will be responsible for designing structuring and scaling OMNICs core operational systems. You will work directly with the CEO as a strategic partner translating business objectives into clear operating models execution frameworks and measurable results. This is a hands-on leadership role with real ownership focused on building sustainable predictable and scalable operations across countries and teams.

Key Requirements

• 810 years of experience in operations management; most recent roles: COO / Head of Operations / VP Operations (or equivalent)
• Experience in complex multi-country operational environments (logistics hardwaretechnology or service-heavy businesses is a strong plus)
• Proven experience building and scaling an operating system from scratch: operating model KPI system management & execution system org structure
• Experience in a complex operational environment (multiple processes / stakeholders / dependencies)
• Full ownership of end-to-end operations: production coordination supply chain service delivery internal operational processes
• Cross-functional leadership and managing collaboration across departments
• Direct partnership with the CEO on strategy priorities and execution
• Data-driven performance management: KPI implementation regular performance reviews management dashboards
• Operational risk management: identifying risks removing bottlenecks implementing systemic improvements
• Experience supporting international scaling: building repeatable operating models for new markets
• Proven business results and ability to set and achieve ambitious goals
• Strong English Russian/Ukrainian communication skills (written and spoken)

Key Responsibilities

• Own and continuously improve end-to-end operations including productioncoordination supply chain service delivery and internal operational processes
• Partner with the CEO on operational strategy execution priorities and scalingdecisions
• Design and implement operating frameworks KPIs and governance models toensure accountability and performance across teams
• Ensure alignment between operational execution financial planning and businessobjectives (in close collaboration with Finance)
• Lead and develop cross-functional and international teams creating clarity in rolesprocesses and decision-making
• Identify operational risks and bottlenecks proactively driving improvements andstructural solutions
• Support international expansion by establishing repeatable scalable operatingmodels

Scope of Ownership

• Operational strategy and execution
• Process design and performance management
• Cross-team operational alignment
• Scaling and stabilization of operations across markets

What Success Looks Like (First 1218 Months)

• Clear transparent operational structure across teams and regions
• Predictable execution supported by measurable KPIs
• Improved operational efficiency and delivery reliability
• Scalable processes supporting international growth
• Strong operational partnership between COO and CEO

Why This Role

• Direct partnership with the CEO and real influence on company direction
• High level of ownership and trust
• Opportunity to shape operations at a critical growth stage
• International scope with meaningful complexity and impact

Opportunities and Benefits

• On-site work in our modern Warsaw office (coffee corner lounge area)
• Competitive compensation and benefits package including professional development opportunities.
• Make a tangible impact in transforming industries for the better through strategic leadership.
• Flexible benefits package (cafeteria system): monthly budget for health sports / wellbeing meals pension contributions and learning & development
• Annual discretionary bonus
• Financial support for employees in important life situations (based on tenure and contribution)

Benefits for C-level (after successful probation period)

• Equity / long-term incentive plan
• Company car or car allowance (optional)
• Personal budget for executive education
• Dedicated budget for sports / wellbeing
• Extended private health insurance for family members or pension program (at your choice)
• Full ownership of Operations direct partnership with the CEO authority to build your team and participate in strategic decision-making
• International scope of responsibility

Apply if you

• Have a strong academic foundation.You hold a degree in Management Finance Economics Science Technology Engineering Mathematics - or possess equivalent rigorous training.

• Demonstrate strong analytical and systemic thinking.You quickly structure complex problems and develop clear well-reasoned solutions.

• Have an outstanding track record.From university onward your achievements consistently exceed the average within your professional peer group.

• Take full ownership end-to-end.You lead initiatives from problem definition through to measurable business impact taking responsibility at every stage.

• Operate with a high standard of quality.You dive deep into details maintain strong execution standards and hold yourself and others accountable for excellence.

• Demonstrate managerial maturity.You make difficult decisions - including people-related ones - when required to achieve strategic objectives.

• Set ambitious goals and deliver on them.You establish high expectations for yourself and your team staying focused on meaningful business outcomes.