Approval of remote and hybrid work is not guaranteed regardless of work additional information on remote work at Penn State seeNotice to Out of State Applicants.
POSITION SPECIFICS
The Smeal College of Business Office of Undergraduate Education (UGE) is seeking a detail-oriented adaptable and service-driven individual to join our team as an Academic Records Coordinator. This role primarily supports the Enrollment Management Teams processes related to Smeal Direct as well as daily operations for the Smeal Student Records Office. The position requires extensive communication with students staff faculty and University partners to maintain accurate academic Academic Records Coordinator will be filled at the Intermediate Support or Senior Support level depending on education and experience.
Graduation & Records Management
Process concurrent majors and Accounting Dual Track requests
Manage graduation tasks for over 2000 students
Review degree audits and approve students for graduation
Track graduation issues and communicate with students and advisers
Apply or remove students from graduation lists
Distribute distinction cords
Provide verification and invitation letters
Attend University meetings related to graduation
Generate daily LionPATH reports related to records processes
Academic Records & Advising Support
Process Education Abroad transcripts
Make adjustments to degree requirement reports
Handle Grade Forgiveness and 3rd Course Attempt forms
Assign advisers for incoming students Schreyer Scholars and major changes
Maintain adviser caseloads and assign faculty mentors
Respond to general Student Records inquiries and emails
Communicate with students on issues regarding Student Records
Policy & Compliance
Perform disciplinary checks and ensure proper procedures
Respond to FERPA-related inquiries and assist with release forms
Approve and update student records for Entrance to Major changes in plan exceptions substitutions and waivers
Ensure adherence to academic policies and procedures
Monitor timelines and key dates for University and College processes affecting Student Records
Administrative & Team Collaboration
Greet and assist students and visitors
Image index and file student records using the Document Imaging System
Prepare paper files for storage archiving or destruction
Serve on work teams within UGE for process improvement
Collaborate with the Enrollment Management Team to enhance processes related to the Smeal direct admit model
Collaborate with other units and departments within Smeal and across the University for communications
Qualifications
Strong interpersonal verbal and written communication skills
Excellent organizational and customer service abilities
Attention to detail and ability to manage multiple projects simultaneously
Team-oriented and self-motivated
Proficiency in Microsoft Office (Word Access Excel PowerPoint) is required.
Experience working with a student portal (e.g. LionPATH) is preferred.
For full consideration applicants will need to submit a resume/CV and cover letter when applying.
MINIMUM EDUCATION WORK EXPERIENCE & REQUIRED CERTIFICATIONS
If filled as Academic Records Coordinator - Intermediate Support this position requires: General Equivalency Diploma (GED) or High School (HS) 2 years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None If filled as Academic Records Coordinator - Senior Support this position requires: Associate Degree 4 years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: NoneBACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position including all possible grades is $34800.00 - $55500.00.Salary Structure - Information on Penn States salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional addition to comprehensive medical dental and vision coverage employees enjoy robust retirement plans and substantial paid time off which includes holidays vacation and sick time. One of the standout benefits is the generous 75% tuition discount available to employees as well as eligible spouses and children. For more detailed information please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988 Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security such as those concerning alcohol and drug use crime prevention the reporting of crimes sexual assault and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability please contact .
The Pennsylvania State University is committed to and accountable for advancing equity respect and belonging. We embrace individual uniqueness as well as a culture of belonging that supports equity initiatives leverages the educational and institutional benefits of inclusion in society and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the universitys teaching research and service mission.Required Experience:
IC
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