Business Insight Analyst

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.

What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What can you expect in a Business Insight Analyst role with TaskUs:We are seeking an experienced Business Insight Analyst with expertise in transforming data into insight within the social science field. A successful candidate has experience in working with sensitive data will provide significant insights in study design and data analysis that matches the research objectives. This role requires the capability to transform and analyze large and complex datasets generated from multiple sources that result in identification of trends that solve real world problems that inform and change the industry.

Responsibilities

• Collaborate with the lead data scientist as well as the Director of Global Research and Data to produce mandated data reporting for clients.

• Work with behavioral scientists to develop and conduct key research studies while following established human subject research guidelines and study protocols.

• Receive inspect validate transform clean and load data received in a variety of formats (e.g. Excel CVS Amazon Redshift API Connections Web Connectors) from multiple sources.

• Ensure data quality pay attention to detail clean and check existing data for consistency and accuracy.

• Conduct data standardization processes proactively identify and propose alternatives to improve the stability performance and accuracy of the data.

• Work with Data Engineers to automate data pipelines for medium to large scale projects.

• Own data inputs and outputs into our platform. Serve as the expert on integrating customer data into our platform with an in-depth understanding of our data requirements.

• Develop data visualizations and prepare reports charts graphs for both diverse internal and external audiences.

• Collaborate on cross-functional projects coordinate across departments and geos and work in a larger team to ensure business impact.

• With support from your leader prioritize projects that vary in approach scale scope timeframe and methodology across multiple work streams making sure to work on the right project at the right time.

• With support from your leader manage timelines and stakeholder relationships to ensure smooth implementation and timely completion of projects.

• Balance the need for quick turnaround with longer-term strategic efforts.

• Work outside of traditional working hours to collaborate with international stakeholders.

Required Qualifications

• Bachelors degree in Computer Science Information Science Statistics Mathematics or related field.

• At least 2 years hands-on experience in Power BI or other foundational Power BI applications such as Power Pivot. Same length of experience in Tableau Qlikview Business Objects can be considered.

• At least 2 years of exposure to ETL databases / data warehouse that relates to developing reports using Power BI.

• Programming background preferably in SQL Python R.

• Strong understanding of M-Query DAX (Data Analysis Expression).

• Ability to work with large amounts of information and see the bigger picture.

• Proficiency in exploratory data analysis and data visualization.

Location - Modality

Tijuana On site.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:

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