Floor Manager
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Job Location:
Studio City, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Floor Manager The Vibe Captain
About the Role
Were looking for a Floor Manager who can run a tight ship without killing the joy. Youll be the heartbeat of servicekeeping the energy high the team aligned the guests happy and the dining room flowing like a perfectly timed playlist. If you love hospitality thrive under pressure and can lead with both warmth and standards youll fit right in.
This role is ideal for someone whos equal parts coach conductor and problem-solverwith a sharp eye for details and a strong sense of people.
What Youll Do (Day-to-Day)
Run the Floor Like a Pro
- Lead pre-shift: set the tone communicate the plan and get the team locked in
- Manage pacing and flow: quotes turns seating sections and all the little levers that create a great night
- Stay guest-facing: read the room anticipate needs and handle issues quickly and graciously
- Ensure service standards: steps of service check timing table touches hospitality moments
Support & Lead the Team
- Coach servers hosts food runners and bartenders in real timekindly and clearly
- Keep morale up and drama down (youre calm consistent and fair)
- Help train new team members and reinforce service fundamentals
- Act as the point person for shift decisions conflict resolution and quick adjustments
Be the Bridge Between FOH BOH
- Communicate cleanly with the kitchen: pacing 86s allergy needs and special situations
- Support expo / pass as needed during peak service
- Keep the whole operation moving as one teamno silos no surprises
Own the Guest Experience
- Handle guest recoveries and make it right moments with confidence
- Build regulars through genuine connection
- Make sure every guest leaves feeling taken care of (and excited to come back)
Keep the Room Sharp
- Maintain a clean organized and stocked dining room throughout service
- Ensure stations are set side work gets done and closing is strong
- Enforce safety sanitation and compliance standards
What Success Looks Like
- Service feels smooth even when its slammed
- Guests feel seen cared for and impressed
- Staff feels supported guided and proud of the shift
- Communication stays clear calm and solutions-focused
- The restaurant hits its standards: timing cleanliness hospitality and consistency
What Were Looking For
- 2 years managing or leading FOH in a high-volume or quality-driven restaurant
- Strong instincts with pacing guest recovery and team leadership
- Confident communicator who can be direct without being harsh
- Organized detail-oriented and calm under pressure
- A true hospitality person: you enjoy people you notice everything and you take pride in the work
- Flexible schedule including nights weekends and holidays as needed
Bonus points if you have:
- Experience with reservation/waitlist systems (Resy Toast POS etc.)
- Strong wine/beer/cocktail knowledge
- Experience in restaurants with high standards of food service
The Perks
- Work with a team that takes hospitality seriouslybut doesnt take itself too seriously
- A place where standards matter growth is real and great energy is part of the job
- Opportunity to level up leadership skills and be a key part of the restaurants success
- Company sponsored healthcare
- 2 weeks paid vacation
- Performance bonus quarterly
Required Experience:
Manager
Key Skills
- Culinary Experience
- Restaurant Experience
- Succession Planning
- Customer Service
- Hospitality Experience
- Guest Relations Experience
- Management Experience
- Serving Experience
- Shift Management
- Computer Literacy
- Restaurant Management
- Stocking
About Company
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