General Manager

Jersey Mike's Northern Central West Virginia

Job Location:

White Hall, AR - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

General Manager - Jersey Mikes Subs

Jersey Mikes Subs is seeking a driven people-focused General Manager to lead one of our BRAND NEW Jersey Mikes Subs locations. This is a high-impact leadership role for someone who is passionate about developing people delivering exceptional customer service and running a profitable business through strong systems and culture.

Our General Managers are leaders first. You will be entrusted with building a winning team creating memorable customer experiences and driving results through training accountability and fun.

What Youll Do:

Increase Sales

Create customers keep customers and grow customers
Deliver outstanding product quality speed and service
Consistently wow customers by exceeding expectations
Execute local store marketing initiatives

Control Costs & Drive Profitability

Review financials weekly and focus on key performance drivers
Train and execute proven systems consistently
Understand that training is constantits not optional

Build a Positive Winning Culture

Lead with a servant leadership mindset
Set clear expectations and direction for the team
Be fair consistent and accountable
Recognize and reward top performers
Challenge develop and grow every team member
Create a workplace that is challenging rewarding and fun

Develop People

Invest time and energy into individual growth
Personally train team members daily
Treat every team member as a future leader
Conduct written evaluations twice per year
Use established training systems

Key Responsibilities

Inventory & Ordering

Complete inventory every Monday by 10:00 AM
Maintain accurate inventory in CrunchTime
Review and report variances weekly
Place Sysco Pepsi and snack orders on schedule
Never run out of product or work out of the meat case

Scheduling & Labor Control

Create schedules two weeks in advance
Maintain hourly labor below 17%
Schedule based on business needs
Ensure management coverage for dinners
Fix time punch errors daily in Harri

Staffing & Management

Hire train and terminate team members following proper procedures
Ensure all hiring and onboarding requirements are met
Staff proactively based on sales and seasonality
Personally train all openers and closers

Store Operations

Lead all daily operations and checklists
Maintain a clean fully stocked and organized store
Ensure compliance with Jolt checklists and procedures
Oversee bank deposits and production reporting
Communicate equipment and maintenance needs promptly

Customer Service

Know at least 25 customers by name and order
Maintain a fully staffed and focused front line
Train team members to provide exceptional service
Create long-lasting customer experiences

Catering

Help grow catering sales
Build and maintain catering client relationships
Communicate and execute large orders flawlessly

Schedule & Time Commitment

56 days per week
50 hours per week (possibly more during openings or peak seasons)
Available to handle store-related issues as needed

Benefits & Perks

Competitive compensation
Two (2) weeks of paid vacation
Paid holidays: Christmas Easter and Thanksgiving
Leadership development and growth opportunities
A positive team-oriented work environment

Who You Are

A strong leader who thrives in a fast-paced environment
Passionate about developing people and building culture
Organized disciplined and systems-driven
Customer-focused with high standards
Ready to lead by example and have fun doing it

Why Jersey Mikes Subs

The leadership team at Jersey Mikes Subs are deeply passionate about creating stores where people enjoy coming to work and feel proud of what they do. As a General Manager you will be trusted to lead empowered to grow and supported every step of the way.

Be proud to be the General Manager. We trust you to lead the team.

Required Experience:

Director

General Manager - Jersey Mikes SubsJersey Mikes Subs is seeking a driven people-focused General Manager to lead one of our BRAND NEW Jersey Mikes Subs locations. This is a high-impact leadership role for someone who is passionate about developing people delivering exceptional customer service and ru...