Job Summary
The Call Flow Specialist 1 helps to enhance the efficiency of business processes. Managing and submitting invoices for billing.
Essential Functions:
- Scrubbing calls for billing
- Create/Submit AFQ
- Submit invoices to customers via TPS mail etc.
- Review prior days calls for completion
- Close calls in TPS
- Manage TPS invoice rejections and approvals
- Gather missing documentation from field personal that is persistent to billing
- Submit invoices to Account Managers as specified by the Customer SOP for review Other Functions
- Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit
Requirements
Minimum Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- One or more years of experience as a quoter or expeditor in the HVAC/R industry a plus
- Good Computer proficiency
- High school diploma or general education degree
- HVAC/R industry knowledge or experience preferred Strong organizational and communication skills
- Good customer service/phone skills and flexibility for handling a wide range of activities Data entry for accurately processing invoices and payment runs Self-motivated and work well with others
- Demonstrates time management skills
- Flexibility and desire to take on additional responsibilities
- Willing to learn and grow with the company
- Ability to work independently multi-task and prioritize tasks with strict deadlines
Self-motivated and works well with others Physical Demands and Working Environment Work is performed in a standard office environment. Approximately 90% of duties performed are in a seated position. The employee must reach with hands and arms and talk and hear. Specific vision abilities required by this job include close vision distance vision color vision and ability to adjust focus. Working Conditions
Extended work hours and on-call weekends during the Summer The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employees ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions responsibilities skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Required Skills:
Minimum Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. One or more years of experience as a quoter or expeditor in the HVAC/R industry a plus Good Computer proficiency High school diploma or general education degree HVAC/R industry knowledge or experience preferred Strong organizational and communication skills Good customer service/phone skills and flexibility for handling a wide range of activities Data entry for accurately processing invoices and payment runs Self-motivated and work well with others Demonstrates time management skills Flexibility and desire to take on additional responsibilities Willing to learn and grow with the company Ability to work independently multi-task and prioritize tasks with strict deadlines Self-motivated and works well with others Physical Demands and Working Environment Work is performed in a standard office environment. Approximately 90% of duties performed are in a seated position. The employee must reach with hands and arms and talk and hear. Specific vision abilities required by this job include close vision distance vision color vision and ability to adjust focus. Working Conditions Extended work hours and on-call weekends during the Summer The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employees ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions responsibilities skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Job SummaryThe Call Flow Specialist 1 helps to enhance the efficiency of business processes. Managing and submitting invoices for billing. Essential Functions:Scrubbing calls for billingCreate/Submit AFQSubmit invoices to customers via TPS mail etc.Review prior days calls for completionClose calls i...
Job Summary
The Call Flow Specialist 1 helps to enhance the efficiency of business processes. Managing and submitting invoices for billing.
Essential Functions:
- Scrubbing calls for billing
- Create/Submit AFQ
- Submit invoices to customers via TPS mail etc.
- Review prior days calls for completion
- Close calls in TPS
- Manage TPS invoice rejections and approvals
- Gather missing documentation from field personal that is persistent to billing
- Submit invoices to Account Managers as specified by the Customer SOP for review Other Functions
- Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit
Requirements
Minimum Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- One or more years of experience as a quoter or expeditor in the HVAC/R industry a plus
- Good Computer proficiency
- High school diploma or general education degree
- HVAC/R industry knowledge or experience preferred Strong organizational and communication skills
- Good customer service/phone skills and flexibility for handling a wide range of activities Data entry for accurately processing invoices and payment runs Self-motivated and work well with others
- Demonstrates time management skills
- Flexibility and desire to take on additional responsibilities
- Willing to learn and grow with the company
- Ability to work independently multi-task and prioritize tasks with strict deadlines
Self-motivated and works well with others Physical Demands and Working Environment Work is performed in a standard office environment. Approximately 90% of duties performed are in a seated position. The employee must reach with hands and arms and talk and hear. Specific vision abilities required by this job include close vision distance vision color vision and ability to adjust focus. Working Conditions
Extended work hours and on-call weekends during the Summer The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employees ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions responsibilities skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Required Skills:
Minimum Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. One or more years of experience as a quoter or expeditor in the HVAC/R industry a plus Good Computer proficiency High school diploma or general education degree HVAC/R industry knowledge or experience preferred Strong organizational and communication skills Good customer service/phone skills and flexibility for handling a wide range of activities Data entry for accurately processing invoices and payment runs Self-motivated and work well with others Demonstrates time management skills Flexibility and desire to take on additional responsibilities Willing to learn and grow with the company Ability to work independently multi-task and prioritize tasks with strict deadlines Self-motivated and works well with others Physical Demands and Working Environment Work is performed in a standard office environment. Approximately 90% of duties performed are in a seated position. The employee must reach with hands and arms and talk and hear. Specific vision abilities required by this job include close vision distance vision color vision and ability to adjust focus. Working Conditions Extended work hours and on-call weekends during the Summer The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employees ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions responsibilities skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
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Posted on:
2 hours ago
Vacancies:
1 Vacancy
