Recreation Operations Manager
Share
Job Location:
Kennewick, WA - USA
Yearly Salary:
$ 52000 - 68000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Title: Recreation Operations Manager
Location: Club 10 - Resort at Hansen Park
Salary: $52000 - $68000/year
About the Role
Club 10 is the social and recreational hub of the Resort at Hansen Park. This role owns the day-to-day operation readiness and guest experience of all Club 10 amenities.
This is a hands-on operations leadership role not an event-planning-only position.
You will manage fitness games simulators indoor and outdoor recreation spaces and activity programming while ensuring everything runs safely smoothly and at a resort-quality standard.
If youve managed a clubhouse fitness center family entertainment venue or multi-use recreational facility and enjoy being on the floor solving problems training users and elevating the experience this role will feel familiar.
What Youll Be Responsible For
Amenity & Facility Operations
Oversee daily operation of all Club 10 amenities including fitness center golf simulator arcade games billiards card room yoga room pickleball courts cornhole and other indoor/outdoor recreation spaces
Ensure all equipment is operational safe clean and ready for resident use
Perform regular inspections and basic troubleshooting; coordinate repairs with vendors or internal maintenance
Programming & Engagement
Develop and manage activity schedules tournaments and small-scale events
Train residents on equipment use rules and safety
Partner with the Events Coordinator to support larger resort-wide events
Pre-Opening Setup
Support final setup and readiness of all equipment and spaces
Help establish usage rules age guidelines and access policies
Assist with decisions around paid vs free amenity use and payment systems where applicable
Create basic SOPs and safety guidelines for residents
Vendor & Trainer Coordination
Schedule and coordinate personal trainers instructors and specialty providers
Manage vendor relationships for equipment service warranties and preventative maintenance
Resident Experience & Hospitality
Act as the primary point of contact for amenity-related questions
Enforce rules consistently while maintaining a friendly welcoming environment
Promote activities and amenities through signage flyers and digital channels
Administrative & Reporting
Maintain equipment logs schedules and SOP documentation
Track usage trends and provide insights to leadership
Recommend enhancements or new programming ideas
What Were Looking For
Required Experience
3 years managing a recreation facility clubhouse fitness center entertainment venue or hospitality-driven environment
Experience overseeing spaces and equipment not just scheduling activities
Strong customer service and guest-facing leadership experience
Comfort training individuals or groups on equipment or processes
Preferred Backgrounds
Resorts luxury multifamily communities country clubs
Family entertainment centers arcades attractions
Fitness clubs or wellness facilities with facility oversight
Skills That Matter Here
Operational mindset with strong organization and follow-through
Comfort enforcing rules while keeping the experience positive
Technical curiosity and willingness to troubleshoot equipment
Clear communicator who enjoys being visible and accessible
Required Experience:
Manager
Key Skills
- Senior Care
- Public Relations
- Customer Service
- Physical Education
- Taleo
- Employee Evaluation
- Records Management
- Facilities Management
- Contract Management
- Recreational Therapy
- Supervising Experience
- Word Processing
About Company
TMG is a full-service property management company, managing single family and multifamily properties in Washington and Oregon since 1985. Part of The Management Group Family of Companies.
