Sr. Strategy and Ops Manager, Customer Group Marketing
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Job Location:
San Francisco, CA - USA
Yearly Salary:
$ 98800 - 202250
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
The Opportunity
Serving as the Sr. Strategy and Operations Manager for the Customer Group Marketing team you will provide strategic and operational backing to secure flawless execution and efficiency. You will be a key connector aligning people plans tools and data empowering the Head of Customer Group Marketing to emphasize vision and deliver outstanding achievements. You will coordinate essential operational processes ensure transparency in marketing initiatives and manage planning workflows. This role is ideal for individuals who thrive in dynamic environments and excel at bringing clarity to complex situations.
What Youll Do
Planning & Prioritization
- Lead the quarterly planning process for your Customer Group in collaboration with key collaborators
- Maintain an overview of all ongoing and upcoming work within the team
- Tier initiatives based on strategic alignment and impact
- Track planning deliverables and highlight any blockers
Customer Group Operations & Cadence
- Coordinate the operating rhythm including weekly check-ins
- Capture decisions manage follow-ups and ensure clear ownership and timelines
- Coordinate collaboration between team members and partners
Cross-Functional Coordination
- Act as a liaison across various teams to align timing and messaging
- Monitor dependencies and resolve conflicts
- Track agency engagement and flag delivery risks
Data Reporting & Accountability
- Partner with analytics teams to track and report on performance
- Maintain dashboards to visualize work volume and status
- Assist in preparing executive updates
Tools Intake & Governance
- Manage intake processes for marketing requests
- Maintain documentation of roles workflows and governance models
- Onboard new team members
Budget & Financial Management
- Coordinate the marketing budget and track spending
- Support funding requests and ensure compliance
- Prioritize funding based on impact and strategic alignment
What You Need to Succeed
- 5-7 years of experience in business or marketing operations
- Experience in large matrixed organizations
- Strong understanding of marketing workflows
- Excellent project management and prioritization skills
- Effective communication and influence capabilities
- Proficiency with collaboration tools
- Proactive and solutions-focused approach
- Team-oriented with the ability to manage ambiguity
In California the pay range for this position is $139700 - $202250
At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
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Required Experience:
Manager
Key Skills
- Marketing
- Data Visualization
- Tableau
- Customer Segmentation
- Microsoft Powerpoint
- Investment Banking
- Strategic Planning
- Financial Modeling
- Customer relationship management
- Management Consulting
- Google Suite
- Analytics
