Senior IT Specialty Analyst Epic Willow Ambulatory

Norfolk, MA - USA

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

City/State

Norfolk VA

Work Shift

First (Days)

Overview:

The Senior IT Specialty Analyst -Willow Ambulatoryis responsible for the day-to-day support optimization and enhancement of pharmacy-related software applications supporting Sentara Retail PACE and Specialty Pharmacies. This role partners closely with business and clinical stakeholders to analyze workflows evaluate system enhancements and upgrades and recommend solutions that improve efficiency optimize processes and reduce operational expenses.

The Senior Analyst performs application build testing upgrades and ongoing maintenance while ensuring system stability and high-quality end-user support. This role applies advanced application and clinical knowledge works independently with limited supervision and may lead small projects or components of larger initiatives. The Senior Analyst also supports change incident and problem management processes and provides on-call support as required.

Education

Bachelors Degree preferred
Experience in lieu of Bachelors Degree

5 years of relevant experience with a degree

7 years of relevant experience without a degree

Certification / Licensure

Required:

Epic Willow Ambulatory Certification

Preferred:

Epic Willow Inventory Certification

Experience

Experience supporting and optimizing pharmacy-related applications including build upgrades and system enhancements.
Experience analyzing business and clinical workflows documenting functional requirements and translating them into application solutions.
Experience developing and executing system test plans and validating software upgrades patches and releases.
Experience supporting problem incident change management and service request processes in a healthcare IT environment.
Experience working collaboratively with cross-functional teams clinical users and operational stakeholders to support application integration and business needs.

Preferred Experience:

Epic Compass Rose build experience
Epic Specialty Pharmacy build experience
Experience with non-Epic pharmacy applications such as Omnicell pharmacy point-of-sale systems bi-directional pumps or similar technologies

Benefits: Caring For Your Family and Your Career

Medical Dental Vision plans

Adoption Fertility and Surrogacy Reimbursement up to $10000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Short-Term Disability and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance $5250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down $10000

Reimbursement for certifications and free access to complete CEUs and professional development

Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day this is a tobacco-free environment.

For positions that are available as remote work Sentara Health employs associates in the following states:

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.

Required Experience:

Senior IC

City/StateNorfolk VAWork ShiftFirst (Days)Overview:The Senior IT Specialty Analyst -Willow Ambulatoryis responsible for the day-to-day support optimization and enhancement of pharmacy-related software applications supporting Sentara Retail PACE and Specialty Pharmacies. This role partners closely wi...