DescriptionAbout The St. James:
The St. James is the premier sports wellness and active entertainment destination in the country with 450000 sq. ft. of developmental and competitive programs teams and opportunities in more than 20 sports and a wide range of premium fitness wellness and entertainment experiences.
Why This Role Matters
The Aquatics Operations Manager plays a vital role in maintaining the excellence safety and daily functionality of our flagship Aquatics Center. This is not simply a maintenance roleits about upholding operational precision leading high-performing teams and ensuring that every guest interaction occurs in a space that is clean compliant and ready. From water quality control to incident response readiness your leadership directly protects the brand supports the mission of the Safety & Rescue Department and empowers every swimmer athlete and guest who enters our facility.
What Sets Us Apart
- Premier Aquatics Infrastructure: A 700000-gallon 50-meter pool and 6000 sq. ft. indoor water parkall housed under one roof.
- Integrated Safety Operations: Work alongside a regionally recognized lifeguard corps and on-site medical responders.
- Structured Leadership Culture: Youll be part of a professional team that values accountability preparedness and systemized execution.
- Facility-Level Autonomy: Youll have the ability to assess act and lead Springfield Aquatics Center operations day-to-day.
- Operational Breadth: From training and scheduling to SOP development and mechanical coordinationyoull own the core.
Key Responsibilities
- Ensure consistent daily operations across the Aquatics Center in accordance with department standards and local code
- Supervise and support the lifeguard and aquatics operations team in delivering high-quality safety and service
- Oversee and regularly audit pool chemistry water quality management equipment functionality and cleanliness
- Develop implement and maintain standard operating procedures for aquatic safety venue readiness and preventative maintenance
- Serve as a liaison between Aquatics and departments such as Facilities Events and Venue Operations
- Support hiring onboarding and training of new aquatics staff; lead internal drills and audits for safety preparedness
- Participate in capital planning equipment specification and operational input for aquatic-related projects
- Assist in the development and delivery of internal training programs (e.g. Lifeguard CPR/AED emergency response)
- Respond to incidents and serve in a leadership role during facility emergencies
- Backfill key aquatics operations roles when needed to maintain operational integrity
What You Bring
- Minimum 3 years in an aquatics operations leadership role in a year-round aquatic facility
- Associates Degree (AA/AS) or 60 units toward a Bachelors degree required
- Current American Red Cross Lifeguarding and Lifeguard Instructor certifications
- Current Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification
- EMT (VA/NREMT) certification preferred or ability to obtain within one year
- Strong understanding of pool system operations safety standards and emergency preparedness
- Proven ability to lead teams enforce standards and coordinate with internal departments
- Physically capable of meeting lifeguard and rescue readiness requirements including strength endurance and water competency
- Proficient in Microsoft Office Suite; experience with audit or maintenance tracking software is a plus
The Opportunity
This role is central to the day-to-day success of The St. James Aquatics Center and its integrated Safety & Rescue Department. Youll be trusted to lead operational consistency uphold safety excellence and directly support the teams that protect our members and guests. If youre a systems thinker with hands-on experience and a readiness mindset this is your platform.
Apply Today
Email your resume and cover letter to
or apply at INFORMATION:
For more information please visit our website:
The St. James is an equal opportunity employer. All qualified applicants will be considered without regard to race color religion sexual orientation gender gender identity expression or orientation genetic information national origin age disability or status as a disabled or Vietnam-era veteran.
We wish to thank all applicants for their interest and effort in applying for this position; however only candidates selected for interviews will be contacted.
No unsolicited agency referrals please.