Retail Shop Manager

Cambridgeshire - UK

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Working Pattern: Working 5 days over a 7 day week

* Mandatory weekend working on a rotational basis *

Contract: Permanent

East Anglia Childrens Hospices (EACH) is looking for a Retail Shop Manager to lead the team at our new St Neots shop. This is a fantastic opportunity to join EACHs vibrant retail team shaping a new store from the beginningto maximise income from donated goods new products Gift Aid and eCommerce.

Youll build and support a team of staff and volunteers drive community engagement and ensure a welcoming inclusive and efficiently retail environment while supporting children and young people with life-threatening conditions and their families.

Our St Neots shop will open mid 2026in one of the towns most popular and vibrant areas.

What youll be doing:

Leading a team of staff and volunteers to deliver outstanding customer service and maximise income from donated goods new products Gift Aid and eCommerce.
Creating a welcoming inclusive and well-presented shop environment.
Driving performance through effective merchandising pricing and promotional activity.
Building strong relationships in the local community to encourage donations and volunteer support.
Managing day-to-day operations including health & safety stock rotation and financial reporting.

What were looking for:

Experience in retail management ideally in a dynamic retail or charity setting.
A warm inclusive and motivating leadership style.
Strong organisational and communication skills.
Confidence using tills tablets and online platforms (e.g. eBay).
A commitment to EACHs values and mission.
Experience of working with volunteers would be an advantage however this role would also suit a candidate with high street retail experience.

Want to seewhat it islike to be a part of our Retail team at EACH Please click here.

Interested in Learning More Before You Apply

At EACH we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions request reasonable adjustments orhave an informal discussionbefore submitting an application.

If youd like to find out more or make a request please contact the Recruitment Team by email or phone0.

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees and provide support to clients from all over the country.

The benefits

Employer pension scheme (up to 7% employer contribution) inc. life assurance cover

Cycle to work scheme

Employee health cash plan & wellbeing support schemes

Our retail vision

East Anglias Childrens Hospices (EACH) has a vision to be the most loved charity shop in our think our 50 shops (and growing) are some of the best in East Anglia and our online presence is similarly impressive Our Style with EACH brand won the Third Sector Award for Best use of Social Media in 2022. The income from our shops and online platforms play a vital role in raising essential funds for children and families at a time they need it most.

For aspiring Shop Managers & Area Managers we have a structured competency-based development tool focused on supporting individuals to develop confidence and skills in all areas of their role including online internal and external training.

From driving our retail vans to carrying out maintenance on our shops it takes a whole team to make our retail operation a success; If you are looking to develop your career within our retail team there is a clear path to suit your goals across our shops retail distribution centre and online platforms.

The organisation

East Anglias Childrens Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire Essex Norfolk and family-centred approach includes specialist nursing care symptom management nursing short breaks wellbeing activities therapies care at end of life bereavement support counselling and volunteer services in the family home; all meeting the individual needs of the child young person and whole family.

In 2020 all three of our hospices; The Nook (Norfolk) The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.

Our people are central to our success. We have a talented workforce of staff and volunteers in Care Fundraising Retail Facilities IT Finance Marketing & Communications and Human Resources.

Were over 440 employees strong with a team of more than 2000 volunteers across the organisation including over 50 shops and a Retail Distribution Centre.

Diversity statement

At EACH we believe in fostering a workplace where every individual feels valued and are committed to building a culture of inclusion where differences are are actively seeking talent from all walks of life recognising that diversity drives innovation creativity and success.

Join us on a journey to create a more inclusive workplace where everyone has equal opportunities to grow contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.

Please note:
EACH reserves the right to close this vacancy early should we receive a sufficient number of applications.

This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

EACH has a legal responsibility to ensure thatits employees have the legal right to live and work in the UK. Therefore if you are made an offer of employment this will be subject to verification that you are eligible to work in the UK before you start work.

Documents

Required Experience:

Manager

Working Pattern: Working 5 days over a 7 day week* Mandatory weekend working on a rotational basis *Contract: PermanentEast Anglia Childrens Hospices (EACH) is looking for a Retail Shop Manager to lead the team at our new St Neots shop. This is a fantastic opportunity to join EACHs vibrant retail te...