Bassett Mechanical is a 3rd generation family-owned company that provides custom-built industrial refrigeration HVAC plumbing metal fabricating and preventative maintenance service solutions to customers throughout the United States and the world. It is not only a great place to grow and thrive in your career. It is a place to truly belong. As a member of the Bassett Mechanical Team youll enjoy a competitive compensation and benefits package and many professional growth opportunities. From the moment youre hired to the day you retire youre a part of our Bassett Mechanical Team.
Position Purpose
The AI Solutions Analyst is a key role within the Technology & Innovation team responsible for identifying evaluating and shaping opportunities for automation AI enhancement and digital workflow improvements across the organization. This position partners directly with business units to understand real-world processes uncover manual work or inefficiencies and design practical scalable solutions that improve accuracy reduce rework and increase overall operational capacity.
Working under the Director of Technology & Innovation this role supports Bassett Mechanicals digital transformation goals by helping teams adopt modern capabilities in a practical business-first way. The Analyst acts as an internal consultant bridging the gap between daily work and innovative solutions that simplify it.
Key Responsibilities:
- Conduct interviews workflow observations and job-shadowing sessions with teams to identify opportunities to streamline processes using automation AI and improved workflow design.
- Develop and maintain a structured opportunity backlog capturing value impact problem statements and recommended approaches.
- Analyze existing manual processes and redesign them for efficiency clarity and reduced rework.
- Create proof-of-concept models mockups or prototypes that illustrate how an improved workflow or automated step would function.
- Work with IT Business Systems and departmental leaders to evaluate feasibility data requirements and process impacts.
- Support larger initiatives by documenting requirements mapping workflows preparing test plans and assisting with implementation coordination.
- Assist with user readiness activities including training communication and simple instructional materials.
- Track performance and process outcomes to ensure solutions deliver measurable value.
- Stay aware of emerging AI automation and digital workflow trends and recommend improvements aligned with business needs.
- Other duties as assigned.
Technical Requirements
- Ability to assess and document current-state workflows identifying gaps inefficiencies and repetitive tasks.
- Understanding of general automation concepts such as triggers decision logic routing and data movement.
- Familiarity with AI capabilities such as summarization pattern detection and decision support without dependency on any specific platform.
- Capability to conceptualize future-state workflows and communicate them in diagrams or written form.
- Strong analytical skills and the ability to break complex processes into manageable components.
Summary of Skills Knowledge and Abilities
- Bachelors degree in business Information Technology Data/Process Analytics or related field; or equivalent operational experience.
- 3 years of experience in process improvement business analysis continuous improvement workflow design or related disciplines.
- Strong communication facilitation and interviewing skills with the ability to engage employees across all levels and departments.
- Demonstrated ability to design or reengineer processes for clarity efficiency and consistency.
- Ability to learn and adapt to new tools especially modern AI and automation capabilities.
- Strong documentation and organizational skills with attention to detail.
- Experience with change management user support or training is a plus but not required.
Direct Reports
Required Experience:
IC
Bassett Mechanical is a 3rd generation family-owned company that provides custom-built industrial refrigeration HVAC plumbing metal fabricating and preventative maintenance service solutions to customers throughout the United States and the world. It is not only a great place to grow and thrive in y...
Bassett Mechanical is a 3rd generation family-owned company that provides custom-built industrial refrigeration HVAC plumbing metal fabricating and preventative maintenance service solutions to customers throughout the United States and the world. It is not only a great place to grow and thrive in your career. It is a place to truly belong. As a member of the Bassett Mechanical Team youll enjoy a competitive compensation and benefits package and many professional growth opportunities. From the moment youre hired to the day you retire youre a part of our Bassett Mechanical Team.
Position Purpose
The AI Solutions Analyst is a key role within the Technology & Innovation team responsible for identifying evaluating and shaping opportunities for automation AI enhancement and digital workflow improvements across the organization. This position partners directly with business units to understand real-world processes uncover manual work or inefficiencies and design practical scalable solutions that improve accuracy reduce rework and increase overall operational capacity.
Working under the Director of Technology & Innovation this role supports Bassett Mechanicals digital transformation goals by helping teams adopt modern capabilities in a practical business-first way. The Analyst acts as an internal consultant bridging the gap between daily work and innovative solutions that simplify it.
Key Responsibilities:
- Conduct interviews workflow observations and job-shadowing sessions with teams to identify opportunities to streamline processes using automation AI and improved workflow design.
- Develop and maintain a structured opportunity backlog capturing value impact problem statements and recommended approaches.
- Analyze existing manual processes and redesign them for efficiency clarity and reduced rework.
- Create proof-of-concept models mockups or prototypes that illustrate how an improved workflow or automated step would function.
- Work with IT Business Systems and departmental leaders to evaluate feasibility data requirements and process impacts.
- Support larger initiatives by documenting requirements mapping workflows preparing test plans and assisting with implementation coordination.
- Assist with user readiness activities including training communication and simple instructional materials.
- Track performance and process outcomes to ensure solutions deliver measurable value.
- Stay aware of emerging AI automation and digital workflow trends and recommend improvements aligned with business needs.
- Other duties as assigned.
Technical Requirements
- Ability to assess and document current-state workflows identifying gaps inefficiencies and repetitive tasks.
- Understanding of general automation concepts such as triggers decision logic routing and data movement.
- Familiarity with AI capabilities such as summarization pattern detection and decision support without dependency on any specific platform.
- Capability to conceptualize future-state workflows and communicate them in diagrams or written form.
- Strong analytical skills and the ability to break complex processes into manageable components.
Summary of Skills Knowledge and Abilities
- Bachelors degree in business Information Technology Data/Process Analytics or related field; or equivalent operational experience.
- 3 years of experience in process improvement business analysis continuous improvement workflow design or related disciplines.
- Strong communication facilitation and interviewing skills with the ability to engage employees across all levels and departments.
- Demonstrated ability to design or reengineer processes for clarity efficiency and consistency.
- Ability to learn and adapt to new tools especially modern AI and automation capabilities.
- Strong documentation and organizational skills with attention to detail.
- Experience with change management user support or training is a plus but not required.
Direct Reports
Required Experience:
IC
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