Implementation Support Specialist
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Job Location:
El Paso, TX - USA
Monthly Salary:
$ 61300 - 122700
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
Working at Abbott
At Abbott you can do work that matters grow and learn care for yourself and your family be your true self and live a full life. You will also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution
Tuition reimbursement the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelors degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies by Fortune.
A company that is recognized as one of the best big companies to work for and a best place to work for diverse working mothers female executives and scientists.
The Opportunity
Abbott Point of Care is a global leader in providing critical medical diagnostic and data management products for rapid blood analysis that are intuitive reliable and cost-effective. Our i-STAT System is an advanced portable diagnostic tool that provides real-time lab-quality results within minutes to accelerate patient-care decision-making. The i-STAT System has the industrys most comprehensive menu of tests in a single with-patient platform including blood gases electrolytes chemistries coagulation hematology glucose and cardiac markers. By delivering lab-quality results in minutes our i-STAT System fosters a collaborative patient-centered environment while driving improved operational performance.
Abbott Point of Care has an exciting opportunity for an Implementation Support Specialist (ISS).
The ISS will be a part of a dynamic field support service team responsible for driving the successful implementation and verification of our products within Hospitals within assigned geographical regions. Key responsibilities will include collaborating with lead IPMs providing best-in-class execution of implementation activities and tasks to support the companys portfolio of products and engaging with key personnel to restructure customer processes to facilitate better patient care with the companys products. You will continue Abbotts 130 year tradition of bringing new products and technologies to the world creating more possibilities for more people at all stages of life.
WHAT YOU DO
Implementation Support: Coordinate and execute Performance Verifications End User Training and Go Live Support within an implementation case.
Administrative Tasks: Ensure all administrative tasks are completed promptly and accurately including updating project notes and milestone dates in Summit expense reporting and other necessary items.
Customer Relationship Management: Understand customer needs build relationships with key stakeholders within accounts and articulate the benefits of point-of-care testing.
Product Knowledge: Demonstrate a thorough understanding of key product attributes and conduct product demonstrations.
EDUCATION AND EXPERIENCE YOULL BRING
Required:
Bachelors degree- preferably in Medical Technology Nursing Respiratory Therapy or a related field; Associate degree with relevant experience
3 to 4 years of experience in the field.
Multi-tasking: Manage multiple assignments across geographies.
Planning and Prioritization: Strong organizational skills.
Solution-Oriented: Provide solutions and contingency plans.
Technical Skills: Proficiency in Microsoft Office and CRM (Salesforce).
Travel: Willing to travel 75% of the time including overnight travel. Eligible for a company car.
Teamwork and Independence: Work independently and as a team member.
Customer Service: Develop professional relationships; and appropriate behavior.
Self-Starter: Motivated by personal and team success.
Communication: Convey information clearly and concisely.
Problem-solving: Strong analytical and critical-thinking skills.
Public Speaking: Confidently present to upper management.
Preferred Qualifications:
Healthcare Knowledge: Familiarity with Emergency Departments Free Standing Emergency Departments and Urgent Care Centers.
Learn more about our health and wellness benefits which provide the security to help you and your family live full lives:
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.
Connect with us at Facebook at and Twitter @AbbottNews.
The base pay for this position is
$61300.00 $122700.00In specific locations the pay range may vary from the range posted.
JOB FAMILY:
Sales Support & Administration
DIVISION:
APOC Point of Care
LOCATION:
United States of America : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 75 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Driving a personal auto or company car or truck or a powered piece of material handling equipment Keyboard use (greater or equal to 50% of the workday) Work requiring repeated bending stooping squatting or kneelingAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: EEO is the Law link - Espanol: Experience:
IC
Key Skills
- Employee Orientation
- Dayforce
- Human Capital Management
- Visio
- Business Process Modeling
- Process Mapping
- Ceridian
- Smartsheet
- Salesforce
- Peoplesoft
- Project Management
- Microsoft Project
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
