[Vision Care] Vision Care Japan Supply Chain Deliver, Director
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at
Job Function:
Supply Chain DeliverJob Sub Function:
Warehouse & DistributionJob Category:
People LeaderAll Job Posting Locations:
Chiyoda Tokyo JapanJob Description:
Job Description
Johnson & Johnson Vision is recruiting for a Director Vision Deliver Japan located in Tokyo.
This position will lead the strategic direction program execution and operational performance management across the Japan region for Inbound Transportation Custom Clearance Supply Planning Postponement operation Customer Service including consumer facing Call Center Distribution and outbound Transportation. Directs the Deliver organizations activities including management of 3PL support budget ownership compliance and works hand in hand with our end-to-end (E2E) functions to ensure the health and safety of the Vision network in region. Connecting into both the E2E Regional Supply Chain & Global Vision Deliver. The position leads performance and unlocking value through network product flows cost to serve outcome metrics.
Position will report directly to the J&J Vision Global Deliver Leader.
Network accountability
2 Japan DCs & 2 Postponement Centers: Multiple models from J&J run to 3PL partnership
2 outsourced Customer Service centers 1 in-house call center and 1 outsources call center
Lead multiple teams in JPN market for 3 business sectors (Acuvue Disposable CL Cataract Intraocular lens and DCL solution business)
$40MM Budget accountability SG&A and COGS
Lead multiple Senior Manager roles plus 5 managers site Supervisors engineer professionals supporting inventory analytics projects/portfolio. 200 J&J/Contract/3PL operatives DC network and Customer Service Centers
Regional E2E/Commercial support develop strong connections to support 2 Japan Commercial LTs for Acuvue Disposable Contact Lens direct business and Intraocular lens consignment business. E2E SC Support and Deliver representative for Japan Region & into Global Deliver
Operations Facilities Crisis Mgmt. Business continuity X-functional projects. NPIs Promotions New Business model support
Establishes and implements customer service standards ensuring customers receive the best service possible. Maintains and improves customer goodwill during service periods. Develops policies and procedures covering the order fulfillment process general correspondence and resolution of inquiries. Drives continuous Improvement within the function for Operational efficiency Service Capacity Cost and Talent.
Ensures adherence to all Regulatory Safety Environmental and SOX compliance requirements and departmental objectives.
Key Responsibilities:
Significant engagement into the Commercial leadership structures representing E2E Supply Chain.
Accountable for operational metrics including OTIF-D Answer Rate & Cost Targets
Support Business Planning (DELIVER SG&A & COGS)
Accountability in embedding DELIVER in the IBP processes and Operational Orchestration e.g. lead time visibility E2E
Maintain connections into the Global team for both Deliver & E2E product lifecycle & flow providing customer & process expertise.
Ensuring providers deliver on agreed commitments in partnership with cross-functional stakeholders
Feed Customer Insights into E2E SC solution building
3PL partner management
Portfolio management for Japan Vision franchise. Drive large scale Japan programs (Network Optimization Local Product Compliance Digital Transformation)
Bring functional business insights and analytics from Deliver to the E2E segment SC
Lead and develop an organization across Data Analytics and E2E Integrator functions by empowering successful teams to engage in E2E collaboration and solutions with partners.
Engage both with internal & external sources to drive continuous improvement for the organization and benchmarks
Drive a value stream mindset and culture of continuous improvement based on Lean principles
Ensure Safety & Compliance
Qualifications
Education:
BA/BS advanced degree preferred and a minimum of 10 years business experience. Prior experience in project management is required. Supervising people experience required. Health Care experience is required. Knowledge of laws regulations and industry standards for covered geography a plus.
Experience and Skills:
Required:
8 years Leadership experience.
5 years Distribution Transportation or similar SC experience.
3 years Customer Service experience or similar.
Proven expertise in warehouse Distribution technologies (e.g. RFID WMS and material handling machines) and Customer Service.
Strong written oral English/ Japanese and interpersonal abilities.
If you are Japan employee please read Internal Application Guideline in Ask GS. Especially if you are less than 18 months in your current role you are required to obtain application approval from your current manager as well as your respective BUHR. If you are Japans employee you are not able to apply for multiple positions at once.
Once you move to 1st interview stage please make sure to inform to your current manager.
For Employee Referral Program (ERP) please read and understand the details of Employee Referral Program in Ask GS and make a compliant referral.
応募の際はAskGS内の社内公募ガイドラインをご一読いただき応募ください１８か月未満の方は応募前に上長及び担当BUHRの許可を取ってから応募ください複数同時応募不可になります
在籍期間に関わらず書類選考を通して１次面接に進んだ場合は社内公募に応募し選考に進むことを上司に報告してください
社内紹介を行う場合はASK GS上のEmployee Referral Programの詳細を理解した上でコンプライアンスを守って紹介したものとみなします
Required Skills:
Preferred Skills:
Collaborating Compliance Management Cost Management Demand Forecasting Developing Others Distribution Management Distribution Resource Planning (DRP) Fact-Based Decision Making Inclusive Leadership Inventory Optimization Leadership Operations Management Order Management Organizing Standard Operating Procedure (SOP) Strategic Supply Chain Management Transportation Management Warehouse ManagementRequired Experience:
Director
Key Skills
- Graphic Design
- Indesign
- Camera Projection
- Colour Correction
- Computer Graphics
- Proprietary Software
- Windows
- Coversion Process
- Art Direction
- Visual Effects Management
- Adobe Photoshop
- Proofread
- Layout
- AutoDesk Maya
- Matte Painting
About Company
About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more
