Senior Restaurant Account Manager
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
About Wolt
At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.
Do you have experience working in or with restaurants Are you passionate about building strong relationships with partners and using data to drive success Would you like to join an expanding team in our Budapest office If so keep reading!
At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
The Hungarian Wolt was founded in 2018 and now we are in more than 100 cities working with more than 6000 restaurant and retail partners around the country. Our mission is to make cities better by empowering and growing local communities. To do so we want to make the busy lives of our customers a bit easier offer local stores and restaurants additional sales and visibility and offer flexible earning opportunities for courier partners.
As an Account Manager youll be responsible for managing key restaurant partnerships and monitoring critical KPIs such as order volume basket size promotional activities within their own merchant portfolio. This role also involves financial reporting trend analysis and the development of marketing action plans.
What youll be doing
- Manage your own restaurant portfolio by aligning with the companys goals and developing dedicated financial and operational plans to guide partner success.
- Provide after-sales support to help improve merchant performance.
- Build strong client relationships through regular communication both over the phone and in person
- Generate reports on restaurant KPIs and financial metrics using Excel and our internal data system.
- Organize meetings in both Hungarian and English with internal teams and external partners.
- Collect feedback from partners and help translate it into actionable product marketing and operational improvements.
Our humble expectations
- Excellent interpersonal skills with the ability to collaborate effectively with diverse teams.
- Strong analytical skills and great knowledge of Excel.
- Excellent interpersonal skills with the ability to collaborate effectively with diverse teams.
- Tech-savvy and quick to learn new tools and systems.
- Ability to work independently taking initiative and delivering results while following manager guidance.
- Fluent in Hungarian and English.
- Experience in restaurant management hospitality or retail is a plus but not required.
Next steps
If you are excited about working in a high-growth environment taking ownership and being part of an extremely ambitious team then click below to apply and get the conversation going!
What we offer:
- Independent work in a dynamic international team
- SZÉP-card
- Private health insurance
- All You Can Move card (self-financed)
- Employee Assistance Programme - therapy and wellbeing
- % Discount on your Wolt orders
- Extended parental leave for fathers: 16 weeks total
- Modern work equipment
- Volunteer day
- Snacks & drinks in the office
Our Commitment to Diversity and Inclusion
Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.
Required Experience:
Manager
Key Skills
- Culinary Experience
- Restaurant Experience
- Forecasting
- Hospitality Experience
- Guest Relations Experience
- Management Experience
- POS
- Cost Control
- Computer Literacy
- Sanitation
- P&L Management
- Restaurant Management
About Company
Wolt is a Helsinki-based technology company with a mission to bring joy, simplicity and earnings to the neighborhoods of the world. Wolt develops a local commerce platform that connects people looking to order food, groceries, and other goods with people interested in selling and deli ... View more
