Specialist, Operations Management

Canadian Imperial Bank Of Commerce

Job Location:

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What Youll Be Doing

Wealth Management Operations supports the delivery of exceptional client experiences by ensuring the accurate efficient and compliant processing of wealth management transactions and services. As the Specialist you will be responsible for working in the Retail Money Movement Team. You will ensure money moves as needed and the appropriate GLs are updated. You will be responsible to delivery efficient operational support accurately processing service inquiries and requests while upholding compliance with internal controls and procedures. The role uses judgement regarding priorities and approaches to obtain complete and accurate information of client issues provide clients with detailed explanations of recommendations and verify their understanding of the issues. Youll demonstrates strong technical and system knowledge to review and analyze data to ensure quality assurance of transactions and maintain customer addition the role assists in the management of day-to-day operation and overall efficiency of the unit while seeking opportunities to streamline existing processes and procedures.

At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site while other days will be remote.

How Youll Succeed

Technical Proficiency: Utilize advanced Excel skills (including v-look-up and pivot tables) and system knowledge to accurately review analyze and process client transactions ensuring quality and efficiency in all operational activities.
Attention to Detail: Demonstrate a high level of accuracy when handling service inquiries data analysis and transaction processing upholding compliance with internal controls and procedures to minimize errors.
Collaboration and Initiative: Work effectively as part of a team while independently managing priorities. Proactively support the Senior Specialist contribute to the units operational efficiency and identify opportunities to streamline processes.

Who You Are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
You act like an owner. You thrive when youre empowered to take the lead go above and beyond and deliver results.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define whats possible.
Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay 27th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking Business Business Operations Customer Service Microsoft Excel Operations Support Prioritization Process Improvements Quality Assurance (QA) Regulatory Compliance Technical Knowledge

Required Experience:

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningf...