Job Description
P&C Licensed Customer Service Representative (CSR)
Job Summary
Seeking a dedicated and motivated P&C Licensed Customer Service Representative to provide high-quality service and support to insurance clients. This role focuses on servicing Property and Casualty accounts handling client inquiries and supporting ongoing account needs in a fully remote environment.
Responsibilities
Respond to client inquiries related to insurance policies coverage and claims support
Provide accurate and timely information regarding insurance products and services
Manage and service assigned client accounts ensuring records are maintained accurately within agency management software
Process routine policy changes endorsements and documentation requests
Collaborate with internal team members to support client satisfaction and service standards
Identify and resolve service issues efficiently and professionally
Qualifications/Requirements
Holds an active P&C (Property and Casualty) insurance license
Prior customer service experience within the insurance industry preferred
Strong verbal and written communication skills
Ability to work independently in a remote setting
Comfortable using technology carrier portals and agency management software
Detail-oriented with strong organizational skills
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
#LI-JL1
Required Experience:
Unclear Seniority
Job DescriptionP&C Licensed Customer Service Representative (CSR)Job SummarySeeking a dedicated and motivated P&C Licensed Customer Service Representative to provide high-quality service and support to insurance clients. This role focuses on servicing Property and Casualty accounts handling client i...
Job Description
P&C Licensed Customer Service Representative (CSR)
Job Summary
Seeking a dedicated and motivated P&C Licensed Customer Service Representative to provide high-quality service and support to insurance clients. This role focuses on servicing Property and Casualty accounts handling client inquiries and supporting ongoing account needs in a fully remote environment.
Responsibilities
Respond to client inquiries related to insurance policies coverage and claims support
Provide accurate and timely information regarding insurance products and services
Manage and service assigned client accounts ensuring records are maintained accurately within agency management software
Process routine policy changes endorsements and documentation requests
Collaborate with internal team members to support client satisfaction and service standards
Identify and resolve service issues efficiently and professionally
Qualifications/Requirements
Holds an active P&C (Property and Casualty) insurance license
Prior customer service experience within the insurance industry preferred
Strong verbal and written communication skills
Ability to work independently in a remote setting
Comfortable using technology carrier portals and agency management software
Detail-oriented with strong organizational skills
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
#LI-JL1
Required Experience:
Unclear Seniority
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