Senior Digital Learning Experience Designer

Weve made a lot of progress since opening the doors in 1942 but one thing has never changed - our commitment to serve heal lead educate that every award earned every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner whether you work with patients every day or support those who do you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the companys discretion.

Education

• Required - Bachelors Degree
• Preferred - Bachelors or Advanced Degree in Digital Media Learning Technology Instructional Design Film/Video Production or related field

Work Experience

• Required - 5 years of experience creating digital assets producing short-form learning content (micro-learning explainer videos interactive modules etc.) translating SME input into clear scripts visuals and concise instructional formats
• Preferred - 5 years of experience including the experience listed above in multimedia design digital learning production or content creation within a corporate environment. Experience producing workflow-integrated just-in-time learning assets gamified learning elements (e.g. decision paths challenges scoring badges) and managing digital content across LMS or LXP platforms including coordination with vendors or production partners

Certifications

• Preferred - Certification in video production motion graphics animation or e-learning tools (Adobe Creative Cloud Articulate 360 Captivate Camtasia etc)

Knowledge Skills and Abilities (KSAs)

• Proficiency with modern learning technologies including LXPs LMS platforms rapid-authoring tools video/audio editing platforms and micro-learning platforms
• Skilled at producing engaging workflow-integrated learning experiences including gamified and just-in-time learning assets aligned to real job tasks
• Working knowledge of learning science principles relevant to micro-learning short-form content scenario-based learning and behavior change for adult learners
• Ability to simplify complex operational or clinical content into clear visual and engaging learning assets including writing concise scripts and designing clear visual metaphors
• Experience using generative AI tools to accelerate content creation develop scripts edit video/audio brainstorm concepts and personalize learning
• Strong project management skills with the ability to scope sequence prioritize and deliver complex programs
• Understanding of how to integrate digital assets into LMS/LXP intranet or workflow tools
• Excellent communication and strong consultation skills with the ability to translate complex concepts for diverse audiences and work cross-functionally with SMEs physicians operational leaders and technical teams
• Strong creative judgment attention to detail and ability to maintain brand alignment quality standards and compliance standards
• Collaborative flexible and comfortable iterating rapidly

Job Duties

• Designs end-to-end learning experiences using human-centered design adult learning principles and evidence-based instructional strategies.
• Serves as a strategic learning consultant partnering with business clinical and HR stakeholders to clarify performance problems desired behaviors and business outcomes before recommending learning or non-learning solutions.
• Designs produces and delivers short-form video-based and microlearning experiences aligned to organizational strategy workforce upskilling priorities and real job tasks for delivery in the flow of work.
• Collaborates with subject matter experts clinical and administrative leaders to create content while ensuring instructional integrity consistency and learner-centered design.
• Leads iterative design cycles incorporating feedback from stakeholders pilot learners and data insights.
• Translates complex content into clear engaging short form learning assets including videos microlearning modules job aids and performance support tools.
• Evaluates learning effectiveness using qualitative and quantitative methods including learner feedback knowledge checks behavior indicators and business or performance metrics.
• Manages multiple projects and digital content across LMS or LXP platforms balancing scope timelines and priorities in a fast-paced environment.
• Develops and applies new training media ensures learning quality accessibility and alignment to organizational standards and occasionally supports facilitation of virtual and live instructor-led classes.
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities duties and skills. Other duties may be added or this description amended at any time.

Remains knowledgeable on current federal state and local laws accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety patient privacy and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work- Exerting up to 10 pounds of force occasionally (occasionally means activity or conditions exist up to 1/3 of the work day) and/or a negligible amount of force frequently (frequently means activity or condition exists from 1/3 to 2/3 of the work day) to lift carry push pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Normal routine involves no exposure to blood body fluid or tissue and as part of their employment incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent has no occupational risk for exposure to communicable diseases .

Because the incumbent works within a healthcare setting there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt transport storage preparation dispensing administration cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado California Hawaii Illinois Maryland Massachusetts Minnesota New Jersey New York Vermont Washington and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website or if you need an accommodation to complete the application process please contact our HR Employee Solution Center at (select option 1) or. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class including protected veterans and individuals with disabilities.