Senior Analyst, Employee Bereavement (Remote)

Date Posted:

Country:

United States of America

Location:

UT234: UT234: 1717 E Cityline Drive 1717 E Cityline Drive Building C17 Richardson TX 75082 USA

Position Role Type:

Remote

U.S. Citizen U.S. Person or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens U.S. nationals U.S. permanent residents or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of U.S. Person go here. Clearance: None/Not Required

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial military and government customers worldwide. It comprises three industry-leading businesses Collins Aerospace Systems Pratt & Whitney and Raytheon. Its 185000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics electric propulsion directed energy hypersonics avionics and cybersecurity. The company formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses is headquartered in Arlington VA.

The following position is to join the RTX Corporate team:

Senior Analyst Employee Bereavement

RTX People Services organization is seeking a benefit operations professional to support and partner with the Total Rewards Community of Expertise (COE) on RTX benefit programs policies and processes.

What You Will Do

• Manage bereavement-related cases within the case management system maintaining confidentiality accuracy and compliance with policy and regulatory requirements.
• Partner with vendors and internal teams to resolve complex bereavement-related issues and prevent delays in payouts or benefits continuation.
• Serve as the primary point of contact for employee bereavement cases providing sensitive guidance to families managers and HR stakeholders.
• Serve as a liaison between internal stakeholders and benefits vendor to ensure seamless processing of final pay survivor payments and post-death benefits administration.
• Identify opportunities to improve bereavement processes documentation and communications to enhance the overall employee and family experience.
• Provide superior customer service with accurate and timely resolution to internal and external customers.
• Ability to collaborate across the HR operating model and bring forward new ideas for future program offerings for process improvement or for policy changes needed to improve employee experience.
• Drives process improvement by refining processes and procedures to align across business units Corporate and Total Rewards COEs.
• Understand customer feedback and partner with COEs cross-functional teams and vendor to simplify and automate existing processes.
• Influences others regarding policies practices and compliance.

Qualifications You Must Have

• Bachelors Degree (or equivalent experience) in Human Resources Business Administration or a related field.
• Minimum two years professional experience required in HR benefits case management or employee support roles involving bereavement leave administration or post-death benefits processing.

Qualification We Prefer

• Experience managing cross-functional projects programs or processes
• Ability to balance empathy and compassion with sound judgment policy adherence and timely case resolution.
• Experience demonstrating working knowledge of employee benefits or applicable laws in an HR transformational environment.
• Strong presentation and interpersonal communication skills (consulting and influencing) including ability to communicate effectively and tactfully with all levels of employees and managers (customer service skills).
• Strong technical and analytical skills problem solving and issue resolution skills along with strong attention to detail.
• Ability to drive change and challenge status quo; strong drive to improve and automate processes to achieve best possible customer experience.
• Professional benefits project management and/or Six Sigma certification(s) or accreditations.
• Excellent Excel skills including pivot tables and charts; macros a plus.

What We Offer

Whether youre just starting out on your career journey or are an experienced professional we offer a robust total rewards package with compensation; healthcare wellness retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave flexible work schedules achievement awards educational assistance and child/adult backup care.

As part of our commitment to maintaining a secure hiring process candidates may be asked to attendselect steps of the interview process in-person at one of our office locations regardless of whether the role is designated as on-site hybrid or remote.

The salary range for this role is 68900 USD - 131100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.

Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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