Assistant General Manager | Full-Time | Augusta Entertainment Complex

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

Utilizing initiative and independent judgment theAssistant General Managerassists the General Manager in planning directing and managing the day-to-day operations including sales & marketing finance event services operations human resources public safety booking production union related issues and facility maintenance etc. Supervision is exercised over professional staff who direct various sections in day-to-day operations. Responsibility further includes evaluation and development of recommendations to improve organizational administration procedures policies and programs.

This role pays an annual salary of $110000-$130000 and is bonus eligible

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until April 17 2026.

• Assist the General Manager in developing implementing and managing the day-to-day operations of the complex including all departments staffing policy & procedures
• Assist the General Manager in the development and administration of operating and capital budgets; work directly with the department directors in developing operating budgets and revenue projections
• Maintains active contact with the Client/Contract Administrator. Monitors Oak View Groups compliance with all provisions of the management contract
• Actively promotes the use of the facilitiesto maximize itsutilization
• Oversight of the development of department specific reports and manuals suchas OperationsManual Event Handbook Annual Sales & Marketing Plan Annual Preventative Maintenance Plan Annual Facility Report Booking Policies Fire Code Rules & Regulationsetc.)
• Ability to interpret and apply FederalStateand local policies procedureslawsand regulations
• Negotiates lease and service agreements with event organizers hosts managers agents and vendors and service providers
• Establishes andmaintainseffective working relationships with staff facility stakeholders Clients tenants government departments and agencies entertainment industrycommunityand civic organizations to encourage continual and regular use of the facility
• Assistsand coordinates the annual operating calendar activity schedules projections for attendance and/or revenue
• Recruit hire managemotivateand evaluate director level staff; provide or coordinate training as needed; work with employees to correct deficiencies; implement discipline and termination procedures
• Demonstrate continuous effort to improve operations decrease turnaround times streamline work processes and work cooperatively and jointly to provide quality seamless customer service.
• Participate andleadvarious interdepartmental project groups special projects and task forces.
• Represent the General Manager as needed at various meetings.
• Including but not limited to (Other duties as assigned)

• Minimum 3-5 years experiencein public assembly venue management with at least two (2) years of direct supervisory experience at the Director level
• Bachelors Degree from an accredited college or university in public assembly facility management hospitality management businessadministrationorrelatedfield. Other combinations of experience and education that meet these requirements may be substituted)
• Understanding of modern management methods long-range planning principles of budgeting and supervisory techniques
• Working knowledge of department requirements including sales & marketing event services operations safety security ticketing facility maintenance housekeeping finance human resources audio-visualtelecommunicationsand food & beverage
• Experience with contract development and negotiations including facility use license agreements service agreements and sponsorships agreements
• Possess superior interpersonal and strong written and oral communication skills
• Knowledge of EEOC FLSA OSHAADAand other employment regulations
• Ability to function in a fast-paced high-pressure environment handle multiple tasks at one time meet deadlines
• Must be self-motivated with strong leadership abilities and organizational skills
• Excellent communications and inter-personal skills
• Ability to communicate clearly and concisely in the English language both orally and in writing
• Worka flexible schedule including early mornings days evenings overnight weekends holidays extended (long)workdaysand extended number of days.
• Must have computer skills in Microsoft office applications and word processing spreadsheets database presentation and internet software.
• Capital Improvement Project Experience
• Facility Budgeting Revenue Forecasting and Expense Control

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.