Head of Digital Propositions

As TALs Head of Digital Propositions you will shape and champion the strategy positioning and continual evolution of our digital offering to ensure it remains marketleading and clearly demonstrates value to our partners.

Working closely with Technology and Operations teams across Underwriting Claims and Retirement you will design digital experiences that elevate customer and partner outcomes and reflect TALs commitment to innovation. You will actively scan the competitive landscape to ensure our proposition remains cuttingedge strengthening TALs leadership in digital insurance solutions.

In this role you will:

• Lead the development and execution of a digital roadmap that advances TALs digital proposition balances partner value with sustainable cost outcomes and aligns to TALs strategic objectives.

• Oversee digital risk compliance and governance identifying emerging risks maintaining key controls and embedding a strong culture of accountability and risk management across the team.

• Drive digital proposition growth and partner engagement including development of tender materials proposition collateral and platform documentation while representing TALs digital offering internally and externally.

• Champion continuous uplift of the member digital experience ensuring TAL consistently delivers marketleading digitalfirst services supported by strong performance insights and analytics.

• Lead coach and develop a highperforming Digital Proposition team fostering a culture of collaboration empowerment and strong crossfunctional engagement.

• Collaborate closely with technology and operations teams across underwriting claims and retirement to design innovative marketleading digital solutions that enhance customer and partner outcomes.

Qualifications :

• 3 years of demonstrated success in building sustainable partner relationships

• Ability to clearly communicate complex issues to diverse audiences with knowledge of the superannuation industry.

• Background in financial services and insurance preferred with strong commercial awareness

• Strong peopleleadership and interpersonal capability with the ability to communicate influence and align senior stakeholders

• Excellent project and program management skills to drive endtoend proposition delivery

• Indepth knowledge of industry trends market dynamics and emerging digital opportunities

Additional Information :

TAL is one of Australias leading life insurers committed to inclusion and supporting the career growth of our diverse workforce. Were proud to be: 

• An Inclusive Employer Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index 

• Diversity Champions Member of Diversity Council Australia Australian Disability Network Pride in Diversity and Champions of Change 

• Reconciliation Advocates Read our Innovate Reconciliation Action Plan. 

• We welcome applications from people with diverse experiences perspectives and backgrounds including Aboriginal and Torres Strait Islander people caregivers individuals living with disabilities people from culturally diverse backgrounds and the LGBTIQ community. 

• Need adjustments during the recruitment process Let our team know by getting in touch with us herewere here to support you. 

Yourealwaysaccountable for your actions. You never give up. You strive to find the best outcomes for customers and valueworking together to find the best solutions for problems. 

As part of the recruitment process there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History Bankruptcy Entitlement to Work Regulatory and Reference Checks. 

#LI-Hybrid 

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Remote Work :

No

Employment Type :

Full-time