Service Coordinator

Zaventem - Belgium

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Location:

Zaventem Flemish Brabant Belgium

Job ID:

R0111320

Date Posted:

Company Name:

HITACHI ENERGY BELGIUM

Profession (Job Category):

Communications & Corporate Affairs

Job Schedule:

Full time

Remote:

Job Description:

The Opportunity

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We are looking for an experienced and highly organized Service Coordinator to join our team in this role you will play a key part in the execution of service projects and activities acting as the main point of contact for customers during service jobs and ensuring smooth coordination from start to finish.

You will manage service and warranty projects handle spare parts orders and oversee the entire process from planning and resource allocation to invoicing and follow-up. This position is ideal for a proactive professional with strong technical understanding and project coordination experience in the energy or industrial sector.

How Youll Make an Impact

Manage service and warranty projects ensuring timely and efficient execution.
Handle spare parts orders and coordinate shipping to customers.
Oversee the full service chain including planning resource allocation order handling invoicing and project follow-up.
Act as the liaison between customers and the company for all service and warranty topics.
Address and resolve commercial and technical inquiries from clients.
Manage and resolve issues and complaints escalating when necessary and report progress and unresolved matters to management.
Ensure compliance with Hitachi Energys HSE standards and apply all relevant regulations during service activities.
Coordinate the Stand-by Service

Your Background

Minimum of 5 years experience in project management tasks particularly within service environments.
Strong knowledge of the substation segment and familiarity with transmission and distribution products commissioning spare parts and aftersales service.
Solid computer skills and experience with SAP or similar ERP systems as well as time planning tools.
Engineering degree (Bachelor level or equivalent).
Excellent communication skills in Dutch (spoken and written) are mandatory.
Fluency in English and French (spoken and written).
Highly organized detail-oriented and able to manage multiple priorities effectively.
Strong interpersonal skills and ability to work collaboratively across teams.

More About Us

We offer a comprehensive range of benefits designed to support your well-being financial security and professional development. Depending on location and experience benefits may include:

Pension and insurance programs
Flexible working arrangements
Learning and development opportunities
Additional leave programs aligned with local policies (32 days PTO in the location of Zaventem)

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Required Experience:

Location:Zaventem Flemish Brabant BelgiumJob ID: R0111320Date Posted:Company Name:HITACHI ENERGY BELGIUMProfession (Job Category):Communications & Corporate AffairsJob Schedule:Full timeRemote:NoJob Description:The OpportunityAt Hitachi Energy our purpose is advancing a sustainable energy future for...