Technical Solutions Specialist II
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Job Location:
Buffalo, WY - USA
Yearly Salary:
$ 54300 - 86900
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Accelerate your career. Join the organization thats driving the worlds technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach diverse solutions and services portfolio and digital platform Ingram Micro Xvantage set us apart. Learn more at
Come join our team where youll make technology happen in surprising ways. Lets shape tomorrow - itll be a fun journey!
What does it mean to be a Technical Solutions Specialist II
In this position youll create reports and presentations with help from others to support business reviews and partner engagement activities. Youll assist Level I associates with technical questions and quality engagement with partners providing guidance and support to help develop their technical capabilities.
The TSS II makes meaningful impact with initiatives driven by leaders and senior level associates taking advantage of opportunities to support fellow associates in a positive fashion that enables growth and development. A key aspect of this role is the ability to lead technology/vendor programs driving results through enablement activities supporting ROI and business reviews with appropriate partners.
Youll work closely with your direct leader to assist in achieving department metrics and goals while serving as a trainer for technologies in which you are an expert.
What experience knowledge & skills does a Technical Solutions Spec II need
KNOWLEDGE AND SKILLS:
Ability to create reports and presentations with help from others.
Assist Level I Associate with technical questions and quality engagement with partners.
Make impact with initiatives driven by leaders and senior level associates.
Take advantage of opportunities to support fellow associates in a positive fashion that enables growth and development.
Ability to lead technology/vendor programs driving results through enablement activities supporting ROI and business reviews with appropriate partners.
Ability to work with direct leader to assist in achieving department metrics and goals. Trainer for technologies they are experts in.
REQUIREMENTS:
Two-year college degree or equivalent experience and minimum 3-years experience in functional area OR High School Diploma or equivalent and 5-years functional experience preferably at a senior level.
Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
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The typical base pay range for this role across the U.S. is USD $54300.00 - $86900.00 per year.The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidates primary work location pay grade and variable compensation plan. Individual base pay within each range depends on various factors in addition to primary work location such as complexity and responsibility of role job duties/requirements and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards including merit increases annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits paid time off parental leave a 401(k) plan and company match short-term and long-term disability coverage basic life insurance and wellbeing benefits among others.
This is not a complete listing of the job duties. Its a representation of the things you will be doing and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other protected category under applicable law.
Required Experience:
IC
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partner ... View more
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