VIP Butler
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Job Location:
Noosa Heads - Australia
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
The role is responsible for supporting the Guest Experience team in achieving key business outcomes while delivering exceptional personalized service to VIP and Loyalty guests throughout every stage of their journey including reservations arrivals and departures. Acting as an ambassador for Accor the incumbent will positively represent and promote the brand in all guest interactions.
As a primary point of contact for guests prior to check-in the role requires comprehensive knowledge of all hotel services and facilities as well as a strong understanding of the local area to enhance the overall guest experience.
The position provides administrative and operational support to the Guest Experience team including conducting pre-arrival calls coordinating cabana and restaurant reservations managing Accor experience bookings and building and maintaining detailed guest profiles.
Qualifications :
- Excellent communication and interpersonal skills
- Ability to multitask whilst ensuring exceptional attention to detail
- Immaculate presentation and grooming standards
- High level of creativity with local knowledge
- Strong attention to detail and a commitment to guest satisfaction
- A proactive can-do attitude with a friendly and outgoing personality
- Flexibility to work a variety of shifts including weekends mornings and evenings
Additional Information :
Why join us
- 30% discount on food & beverage at Accor properties worldwide
- Generous accommodation discounts at over 4500 properties across 110 countries
- Career mobility across Accors global brand portfolio
- Ongoing training and professional development
- A commitment to diversity and inclusion with a focus on promoting diverse talent
Remote Work :
No
Employment Type :
Casual
Key Skills
- General Management
- Facilities Management
- IFRS
- Client Services
- Accident Investigation
- Archicad
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
