HVAC Technical Service Representative
Share
Job Location:
Ashland, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
- Ashland
- On-site
Job Description
About the position
Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor residential and professional applications.
Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier safer and more enjoyable.
We are a journey of continuous growth now looking for our next star a passionate HVAC Technical Service Representative. This position reports to Technical Customer Service Manager and will work in Ashland VA.
As HVAC Technical Service Representative of the Ashland VA team you will be involved in providing technical advice to internal and external customers concerning proper application installation and operation of Dometic core air conditioning and refrigeration equipment.
General Responsibilities
- Provide accurate technical assistance on Dometic core air conditioning and refrigeration products.
- Provide explanation of warranty process collect complete information required and enter into system.
- Maintain well organized notes of each call.
- Follow through to ensure customer issue is resolved.
- Communicate to Quality and Engineering when a trending problem is recognized.
- Plan and execute activities to expand and strengthen knowledge of Dometic product and processes.
- Assist with field service and technical training sessions as required
What do we offer
You are offered an interesting role in a dynamic fast paced and global environment with great opportunities to grow evolve with the company and take on new challenges.
- Medical/Dental/Vision Insurance
- Employee Assistance Program (EAP)
- Disability insurance (STD/LTD)
- 401 (k) with company match
- PTO
- Company defined holidays and two floating holidays for you to use as you choose
- Paid maternity/paternity leave
- Tuition assistance
- Membership reimbursement (wholesale club and gym)
- Employee discounts on our incredible products
- Opportunities to make an impact
Required Experience:
Unclear Seniority
Key Skills
- Bidding
- Apprentice
- Bricklayer
- Airport
- Jni
- Airlines
About Company
About the company Dometic is a global outdoor tech company on a mission to make mobile living easy. Leveraging our core expertise in cooling, heating, power & electronics, mobility, and space optimization, we empower more people to connect with nature and elevate their sense of freedo ... View more
