Entertainment Specialist
Share
Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Join us at Sesame Place and help bring joy excitement and lasting memories to people from around the world. Were seeking enthusiastic dedicated and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!
What you get to do:
- You will support the Creative Show Operations Managers in workforce planning and scheduling. You will also assist in the execution and operation of the Entertainment offerings at Sesame Place Philadelphia while carrying out responsibilities in accordance with the organizations policies and applicable laws. You will also:
- Serve as primary scheduling editor for the Entertainment Department.
- Schedule Entertainment ambassadors in operational and rehearsal shifts in accordance with company policy and based on the line schedules and rehearsal plan set by department leadership.
- Manage Entertainment ambassador time off requests and shift requests.
- Monitor department scheduling email inbox and maintain communication with ambassadors with scheduling concerns and questions.
- Analyze labor and staffing patterns
- Identify trends and make recommendations for process improvement.
- Assist with creating and executing Character Training and Guest Service Training programs within the Entertainment Department.
- Provide support with the hiring development and performance evaluation of the Entertainment team including the assisting with the organization of auditions interviews and completion of appropriate paperwork and administering of developmental documentation.
- Provide support for the operations of the Entertainment department labor/payroll management adhering to child labor laws and assisting with operational duties as needed.
- Provide support for the production teams during rehearsals by running rehearsals providing choreography and show direction and documenting production information/materials.
- Provide support for the events teams by assisting with event installation event execution/operation and strikes as needed.
- Practice safety as it pertains to SEA Best Practices and Standards and all other relevant industry guidelines
What it takes to succeed:
- At least 18 years of age.
- Must have valid drivers license.
- High School Diploma or equivalent preferred.
- Proficient in Microsoft Office Suite with high aptitude for computer software systems
- Strong organizational communication and interpersonal skills
- Performance skill in dance musical theater or walk around character performance required.
- Choreography or show direction experience preferred.
- Ability to work well on a team and accept feedback from others and direction from Senior Leadership and IP Owners.
- Experience working with diverse cultures and backgrounds is preferred
- Comfort working under a deadline situation with changing priorities.
- A passion for customer service
- Excellent multi-tasking and time management skills
- Active listener with the ability to anticipate guests and ambassadors needs
- Flexibility to perform varied duties
What else is important:
- Must be able to lift push pull and/or carry up to 50 lbs.
- Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights if needed
- Perform the following physical activities: kneeling squatting bend floor-to waist/waist-to-overhead reach overhead simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
- Must be able to work indoors and outdoors in varying weather to include extreme heat. Position may be exposed to fumes dust odors and cold/heat temperature extremes
- Perform cleaning duties; including use of cleaning chemicals and using the proper PPE.
- Work a flexible schedule/hour based on business need to include opening mid- and closing shifts; nights weekends and holidays.
- Must be flexible in work locations as placement will depend on business needs and career development opportunities.
The perks of the position:
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical Dental and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Tuition Reimbursement
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION GENDER NATIONAL ORIGIN SEXUAL ORIENTATION GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
From park to planet, SeaWorld theme parks offer up-close animal experiences, roller coasters and, most importantly, a chance for you to make a difference. Plan your trip to one of our theme parks in Orlando, San Diego or San Antonio today!
