Director, Portfolio Asset Management

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6500 globally we relentlessly focus on enabling innovation through the services we deliver while actively looking for new opportunities that will enable innovation for our clients businesses. Globally we manage over 320 million square feet of client portfolios across 30000 locations in North America Europe Middle East Australia and Asia. Further information is available at

SUMMARY

The Director of Portfolio Asset Management is the strategic and operational leader for multiple client asset management workstreams as part of BGISs integrated facility management product serving corporate and enterprise realestate portfolios. The director blends deep technical mastery of building systems capital planning and digital asset intelligence with seniorlevel business transformation client engagement and people leadership. As a subjectmatter expert the director will spearhead the transition and golive of complex accounts and initiatives launch firstgeneration outsourcing programs drive crossfunctional integration of assetmanagement systems support mentoring of the next generation of Asset Management & Capital Planning professionals and deliver sustainable profitability across assigned client portfolios.

Specific responsibilities include but not limited to:

• Partner with the Senior Director to develop execute and continuously refine the integrated assetmanagement productline strategy.
• Ensure highquality delivery of all assetmanagement programs that meet or exceed client expectations and internal performance metrics.
• Cultivate and maintain strategic relationships with seniorlevel client stakeholders driving satisfaction retention and crosssell opportunities.
• Provide escalation handling and backup support for other assetmanagement engagements within the practice.

KEY DUTIES & RESPONSIBILITIES

Strategic Leadership

• Define the vision and integrated assetmanagement strategy specific to each client and account.
• Translate organizational goals into actionable scalable business plans that align with corporate realestate objectives.
• Support the implementation of asset management best practices and serve as a client champion of continuous improvement of processes technologies & service delivery models.

People Management

• Build coach and retain a highperformance team of asset managers and analysts.
• Lead recruitment performance management succession planning and professional development initiatives.
• Serve as a mentor to midlevel leaders in Asset & Capital Planning functions.

Integrated Service Delivery

• Oversee endtoend delivery of integrated assetmanagement programs from asset information data collection preventive & predictive maintenance to capital budgeting lifecycle costing and project business case development & budget approvals.
• Ensure that all engagements align or exceed quality standards (eg ISO9001 ISO14001) and client SLAs.

Client Relationship Management

• Serve as an escalation or strategic liaison for assigned client accounts.
• Resolve escalated issues manage expectations and sustain highlevel satisfaction scores.
• Build longterm partnerships that unlock crosssell opportunities across facilities operations & capital projects.

Technical Expertise & Innovation

• Provide handson guidance on all existing and future building systems and tangible property assets.
• Lead the design and implementation of integrated assetmanagement frameworks combining physical assets with digital data for predictive insight.
• Drive continuous innovation in analytics AI/ML forecasting and sustainability metrics.

Governance Compliance & Risk Management

• Ensure all programs meet MSA requirements.
• Support the implementation and updates of client asset risk management strategies and plans.

KNOWLEDGE & SKILLS

• A Masters degree in Engineering Data Science Business Administration or a related technical field is strongly preferred; advanced certifications further enhance qualifications.
• More than 10 years of handson experience managing integrated asset and facility programs across diverse corporate realestate portfolios with clientside exposure and a proven track record of leading largescale business transformation initiatives.
• Demonstrate mastery of the entire asset lifecycle from master planning and portfolio analysis through design construction operations maintenance renewal and retirement consistently driving continuous improvement.
• Deep expertise in capital planning lifecycle costing preventive and predictive maintenance and sustainable operation will be required to translate these concepts into profitable service offerings.
• Strong understanding of how asset investments affect corporate balance sheets cash flow CAPEX budgeting and ROI metrics is essential; the candidate should be skilled at converting financial objectives into assetmanagement strategies that support corporate investment decisions.
• Advanced forecasting expertise using models such as maintenance forecasting costtooperate simulations and NPV/IRR analysis for capital projects will inform longterm planning and align tactical actions with overall strategy while anticipating future trends and opportunities.
• Develop evaluate and manage CAPEX and OPEX forecasts and management strategies across the entire asset lifecycle to maximize ROI and meet client and BGIS corporate financial goals.
• Experience with multiple asset management systems such as CMMS/IS BIM IoT sensor ecosystems and dataanalytics tools will be required; the individual should integrate physical asset data with analytics AI/ML forecasting and KPI dashboards to drive performance and value creation.
• Strong financial acumen and P&L ownership are essential; the candidate should develop pricing strategies produce accurate budgets and forecasts conduct ROI analyses exercise disciplined cost control across all projects and steward the practices profitability.
• Businessmanagement proficiency in strategic planning change management portfolio and project governance risk assessment stakeholder engagement and construction of highimpact business cases that win new revenue streams is required.
• Leadership and peopledevelopment skills are essential; experience leading teams of multi-disciplinary subject matter experts to build a highperformance Asset Management practice.
• Clientrelationship skills including seniorexecutive liaison skills such as negotiating contracts resolving escalated issues managing expectations and creating crosssell opportunities that deepen client trust and partnership longevity is expected.
• Governance and compliance knowledge of ISO9001/14001 plus vendor contract oversight SLA enforcement and public procurement requirements will be required.
• Communication and influence skills are essential; the individual should deliver compelling presentations to Csuite stakeholders write persuasive proposals and RFP responses negotiate effectively and align diverse teams around a shared vision.
• Vendor management expertise including overseeing multitier supplier portfolios ensuring performance against SLAs and optimizing cost structures for maximum service quality is required.

Licenses and/or Professional Accreditation

• Professional designation in Engineering Certified Facility Manager (CFM) Certified Asset Management Professional (CAMP) PMP / CAPM or equivalent projectmanagement credential Highly desirable.

This is a regular full-time position with a salary range of $129682 - $162103 per annum. The starting salary will be based on the successful candidates competencies including but not limited to experience education and performance related to this role.