Educational Technology Supervisor

Mission Driven Community Focused About Charles University of Medicine and Science ()

Charles R. Drew University is located in the Watts-Willowbrook area of south Los Angeles and was founded in 1966 in the wake of the Watts uprising. CDU was founded to address inadequate medical care in the region and to provide equitable medical education opportunities for under-represented students.

CDU offers the only historically black Doctor of Medicine program west of the Mississippi and is strongly invested in the local and regional community. The university leads multiple partnerships and programs to provide equitable healthcare resources in a variety of south Los Angeles neighborhoods.

Reporting to the Senior Director for Academic Computing the Educational Technology Supervisor leads the planning operation and support of campus learning environments instructional systems and AV services. This role oversees technology across classrooms conference rooms teaching labs and public computing spaces and manages system administration for cloudâbased instructional tools including Blackboard and integrated digital learning systems. The Supervisor collaborates with instructional support staff to develop and deliver faculty and student training supervises Educational Technology Specialists and serves as the technical expert for AV and classroom systemsprimarily Crestron. The position also guides the design implementation and ongoing improvement of campuswide educational technology systems ensuring alignment with current and emerging learning technologies.

Essential Duties and Responsibilities:

• Effectively selects trains manages and leads subordinates. Manage employees by establishing annual performance standards goals continuous training allocating resources assessing annual performance and determining individual merit and/or promotion increases.
• Ensures learning environments are maintained operational and that faculty and students have appropriate training in their use.
• Collaboratively specifies plans designs procures and manages installation of new classroom and AV systems.
• Performs client-side application administration for cloud-based learning systems utilized by the University (Blackboard; Crestron XiO; Panopto and others).
• Provides escalated technical support services for educational systems AV and classroom technologies/systems.
• Works collaboratively with faculty and academic leadership on developing and implementing engaging learning environments that enhance the teaching and learning experiences.
• Evaluates usage and appropriateness of deployed technologies and services and uses data to guide planning.
• Cultivates an environment that encourages creative and independent use of educational technology.
• Participates in appropriate training and professional development on an ongoing basis to maintain and improve knowledge and skills.
• Assists in development implementation and enforcement of policies and procedures regarding learning environments and systems.
• Researches evaluates and monitors data technology trends new educational tools and frameworks (adaptive learning active learning learning analytics) software applications devices and emerging computing and educational technologies to assess their value to CDUs educational mission.
• Develops and maintains web-based resources and documentation to enable faculty students and staff to use technology resources effectively. Develops and conducts workshops and individual training.
• Maintains a precise inventory and thorough records for computers hardware software licensing agreements maintenance schedules and all other equipment. Works with IT staff services to establish and maintain vendor relationships in support of these items.
• Performs all work in a manner which is compliant with policies and procedures at CDU.
• Other duties as required.

Supervisor Actions

• Assigning and scheduling work schedules
• Performance counseling/coaching.
• Planning and evaluating performance.
• Providing on-the-job training.
• Reviewing and checking work.
• Disciplining/terminating employees.
• Promoting/demoting employees.

Qualifications/Requirements:

EDUCATION:

• Bachelors Degree required (Masters degree in related education or technology preferred)

EXPERIENCE:

• At least five years experience in direct hands-on management of learning environments (classrooms labs online) in academic settings.
• Familiar with current technology tools services and systems that have applications both inside and outside the classroom.

KNOWLEDGE/ABILITY/SKILLS:

• Experience administering an LMS (preferably Blackboard) and other online learning systems preferred.
• Experience providing technical support for audio-visual technology.
• Demonstrated skills working with the SaaS systems APIs LTIs and general knowledge of data systems preferred.
• Ability to create and maintain positive and supportive relationships with faculty and administration.
• Well-developed analytical skills.
• Ability to quickly learn new applications and to communicate methods of use to others.
• Excellent project management skills and attention to detail.
• Commitment to team building.
• Strong interpersonal written and oral communication skills.
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergencies.
• Demonstrable proficiency with Microsoft Windows and Macintosh systems in standalone and network environments.

Excellent benefits: Medical dental vision retirement plan vacation accrues on first day of employment wellness programs 17 paid holidays per year up to 16 hours of paid time off to participate in community service and much more.

Full Time

Salary range: $107500-$128900

EEO Statement: Charles R. Drew University is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender race age color religion national origin sexual orientation genetic information marital status disability or covered veteran status.

Fair Chance Statement: Charles R. Drew University of Medicine and Science will consider qualified applicants including those with criminal histories in a manner consistent with state and local Fair Chance laws.

As a health professions institution of higher education Charles R. Drew University of Medicine and Science seeks to protect the health and safety of the University community. As a condition of enrollment and employment students faculty and staff must comply with the current CDU Covid-19 requirements as described on the CDU Covid-19 webpage. Please visit the CDU Return to Campus website or email the Campus Nursing Office at

Required Experience:

Manager