Automotive Service Advisor

Suntrup Auto

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profile Job Location:

Saint Peters, MO - USA

profile Yearly Salary: $ 80000 - 120000
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Suntrup Auto is GROWING and we are seeking a dedicated and customer-focused Automotive Service Advisor to join our team in St. Peters this role you will serve as the primary point of contact between our customers and the service department ensuring exceptional service delivery and customer satisfaction. This is an awesome opportunity to join a growing service department.

The owner is engaged and understands the importance of the Fixed Operations Department and is willing to do whatever it takes to make sure we succeed. We have a shop full of great technicians that show up everyday ready and willing to work. We need a superstar advisor that can keep them fed and turning time. If that is YOU DONT HESITATE TO SEND IN YOUR RESUME TODAY!!!

Responsibilities

  • Greet customers and listen to their automotive service needs.
  • Provide accurate estimates for service and repair costs.
  • Coordinate with technicians to ensure timely service completion.
  • Communicate effectively with customers regarding the status of their vehicles.
  • Maintain detailed records of services and customer interactions.
  • Follow up with customers post-service to ensure satisfaction and foster repeat business.

Requirements

  • MUST HAVE PREVIOUS EXPERIENCE AS A SERVICE ADVISOR IN DEALERSHIP SETTING.
  • Experience with CDK and Xtime.
  • Strong communication and interpersonal skills.
  • Ability to explain technical information clearly to customers.
  • Excellent organizational and time-management abilities.
  • Familiarity with automotive service software is a plus.
  • High school diploma or equivalent; additional certification in automotive service is advantageous.

Benefits

  • Competitive salary ranging from $80000 to $120000 per year.
  • Union Health dental and vision insurance plans.
  • Union Pension Plan
  • 401(k) retirement savings plan with company match.
  • NO WEEKENDS
  • Monday-Friday
  • Paid time off and holiday pay.
  • Opportunities for career growth and development within Suntrup Auto.

About the Company

Suntrup Auto is a trusted name in the automotive industry known for quality service and customer satisfaction. Located in St. Peters MO we pride ourselves on our commitment to excellence and fostering a positive work environment where employees can thrive.


Required Experience:

Unclear Seniority

Suntrup Auto is GROWING and we are seeking a dedicated and customer-focused Automotive Service Advisor to join our team in St. Peters this role you will serve as the primary point of contact between our customers and the service department ensuring exceptional service delivery and customer satisfac...
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Key Skills

  • Sales Experience
  • Time Management
  • Order Management System
  • Customer Service
  • Dealership Experience
  • GM Vehicles
  • Retail Sales
  • Tire Service
  • Automotive Repair
  • OSHA
  • Service Writing
  • Automotive Service

About Company

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Suntrup Ford Westport is a premier dealership located in St Louis, MO, offering new Ford cars, trucks, and SUVs, as well as a variety of pre-owned makes and mod...

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