Sr. Exchange Engineer Microsoft 365 Collaboration

Company Background:

Established in 1928 Genuine Parts Company is a leading global service provider of automotive and industrial replacement parts and value-added solutions. Our Automotive Parts Group operates across the U.S. Canada Mexico Australasia France the U.K. Ireland Germany Poland the Netherlands Belgium Spain and Portugal while our Industrial Parts Group serves customers in the U.S. Canada Mexico and Australasia. We keep the world moving with a vast network of over 10700 locations spanning 17 countries supported by more than 63000 teammates. Learn more at .

Position Purpose:

The Corporate Systems Team is seeking a highly skilled and experienced Sr. Exchange engineer. This role is responsible for supporting the use of Exchange in an hybrid environment and Office 365 tools to drive collaboration globally across the organization. The ideal candidate will be a strong problem-solver and have a background in PowerShell scripting proficiency with Exchange and knowledge working with Teams SharePoint and technologies supporting the O365 ecosystem. This role requires an individual who can work independently demonstrating strong verbal and written communication skills.

Responsibilities:

Provide engineering and administrative level 2 support for (Exchange Online in a Hybrid configuration MS 365 Services) and guidance to enhance collaboration and productivity.

Provides troubleshooting expertise within the O365 ecosystem to ensure resolution in a timely manner.

Develop and execute PowerShell scripts for automating routine tasks such as mailbox and distribution list creation.

Other duties as assigned.

Location:

This position is out of our Atlanta office.

We offer a Flexible Work Policy that permits eligible employees to work a hybrid remote schedule.

Required Knowledge Skills & Abilities:

Bachelors degree in Computer Science Computer Engineering or equivalent experience.

5 years preferred experience in managing and supporting Exchange Online OnPrem Exchange hybrid environments and MS 356 services.

Expert knowledge with Exchange Server 2016 in an on prem hybrid configuration in conjunction with EOL across all object types. (Users Shared Mailboxes Groups Dynamic configurations and queries Contacts Group Mailboxes Teams Mailbox Provisioning)

Experience in messaging compliance requirements including Legal Holds E-discovery Retention Policies and Mailbox Archiving.

Experience of Mail Routing (Connectors Scoping Quarantine Reasons and Remediations Client / Server).

Experience in PowerShell scripting and automation. MS Graph is a plus.

Experience in security and compliance with the Microsoft 365 environment.

Previous experience performing Data migrations (Microsoft 365 tenant migrations Google Exchange Teams OneDrive and SharePoint. Consolidation and Identity Management.)

Knowledge of other complimentary collaboration applications such as: Quest Poppulo BitTitan MigrationWiz Sendgrid / Twillio

Knowledge of Microsoft 365 products and services such as SharePoint Online Teams OneDrive Power Platform etc.

Knowledge in enterprise design and implementation of collaboration solutions using Microsoft 365 products and services such as Exchange Teams SharePoint OneDrive and Power Platform.

Working Knowledge of Messaging security mechanisms.

Attention to detail and excellent troubleshooting and problem-resolution skills.

Strong knowledge of IT Service Management and ITIL preferably using Service Now Incidents Tasks Problems Knowledge CMDB Reporting Dashboards. Proven track record to manage support and request tickets within SLAs and drive Microsoft support cases to closure.

Knowledge of Project Management preferably using Jira and Confluence.

Work cross functionally with different teams to support GPC mission objectives

Excellent verbal and written communication skills with the ability to explain complex technical concepts to non-technical stakeholders.

Strategic mindset to shape the organizations email infrastructure effectively. Developing long-term messaging and email roadmaps including release schedules and improvement initiatives.

Desired:

Experience working in an Azure environment

General understanding Microsoft 365 licensing.

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GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.