Senior Safety and Claims Analyst

About PHMC

PHMC has been dedicated to creating and sustaining healthier communities since its founding in 1972. With a workforce of more than 1500 employees a network of subsidiaries and more than 70 programs operating across multiple service lines PHMC delivers essential services to hundreds of thousands of individuals each year. Our work spans a broad swatch of public health and includes physical health behavioral health early childhood education housing and homelessness specialized schools community health initiatives and more.

PHMC serves as both a direct service provider to individuals families and communities across the region and as an intermediary agent managing large-scale contracts government and philanthropic partnerships and multidisciplinary initiatives that require operational sophistication strategic leadership and deep mission alignment.

Position Summary

Public Health Management Corporation (PHMC) is committed to creating safe supportive environments for our employees clients and communities. The Senior Safety and Claims Analyst supports this commitment by helping track and analyze incidents support follow-up activities and partner with programs to strengthen safety practices across the organization.

Reporting to the Director of Safety and Claims the Senior Safety and Claims Analyst provides advanced analytical operational and coordination support to PHMCs Risk function. The Analyst helps manage incident data supports claims and legal processes and assists with safety communications and training. This position plays a key role in identifying trends improving prevention strategies and strengthening a culture of safety across the organization.

The Senior Safety and Claims Analyst works collaboratively with Programs Legal Human Resources Operations and other partners to support timely issue resolution and shared accountability for safety and risk management.

Key Responsibilities

Incident & Claims Data Support

• Track and analyze incident safety and claims data across programs and sites.
• Identify trends and patterns and help inform strategies to reduce risk and improve outcomes.
• Prepare reports and dashboards to support leadership review and decision-making.

Incident Investigation Support

• Assist with incident investigations in partnership with program and site leadership.
• Ensure documentation is complete accurate and submitted on time.
• Support follow-up actions and track corrective plans through resolution.

Program Partnership & Risk Support

• Serve as a point of contact for assigned programs on safety and risk-related matters.
• Support claim reviews audits and continuous improvement efforts.
• Help programs understand expectations policies and best practices related to safety and risk.

Legal Document Coordination

• Receive log and route legal documents (such as summonses and subpoenas) under supervision.
• Track deadlines and maintain organized auditable records.

Safety Communications & Training

• Help draft and share safety alerts bulletins and other communications.
• Support safety training initiatives and targeted awareness campaigns.

Other Duties

• Perform additional responsibilities as assigned in support of organizational goals.

Qualifications

Education

• Bachelors degree in public health safety occupational health business or a related field highly preferred but not required
• Equivalent combination of education training and experience may be considered

Experience

• At least five (5) years of experience in public health healthcare human services safety risk management or a related environment
• At least three (3) years of experience supporting incident investigations claims data analysis or safety initiatives preferred

Skills & Competencies

• Strong analytical skills with the ability to understand and explain data clearly
• Experience working with data reports incident tracking audits or process improvement
• Proficiency in Microsoft Office especially Excel and data tracking tools
• Ability to collaborate effectively with diverse teams and stakeholders
• Strong attention to detail and ability to manage sensitive information with discretion
• Strong written and verbal communication skills
• Ability to work independently and effectively with diverse teams and stakeholders

Physical & Travel Requirements

• Ability to travel locally as needed
• Ability to operate a motor vehicle
• Ability to perform site visits including climbing stairs and lifting up to twenty-five pounds

FLSA Classification Statement

This position is classified as Exempt under the Fair Labor Standards Act (FLSA) and is not eligible for overtime compensation. The role meets the executive and administrative exemption criteria based on its level of responsibility independent judgment and authority.

Equal Employment Opportunity Statement

PHMC is an Equal Opportunity and E-Verify employer and is committed to creating a diverse and inclusive workplace free from discrimination and harassment.

Required Experience:

Senior IC