Multi-Property Director of Revenue Management

We are currently recruiting for a Multi-property Director of Revenue Management for Casa Brera a Luxury Collection Hotel Milan and The Rome Edition. Reporting to the General Managers of both properties the role is responsible for the following key objectives:

1. Drive the overall Revenue performance through strategic pricing inventory management demand forecasting segmentation optimization and channel profitability.
2. Establish and evolve a long-term revenue strategy ensuring alignment with brand positioning market dynamics and stakeholder expectations
3. Lead the creation implementation and continuous refinement of Revenue processes SOPs analytical tools.
4. Maximize RevPAR Market Share ADR Premium Room and Suite Mix and profit contribution across all segments.
5. Manage owners and corporate teams relationships.

CORE WORK ACTIVITIES

Analyzing and Reporting Revenue Management Data

• Conducts daily weekly monthly performance analysis
• Leads end-of-period analysis identifying demand trends need periods opportunities and risks.
• Produces and presents Owner reports and critiques integrating STR performance market trends pace analysis segmentation evolution and revenue risks.
• Conduct deep-dive analysis on transient segments promotions channels etc.
• Maintain accuracy and consistency of systems configurations (MARSHA One Yield HPP distribution channels)
• Monitors online channels and competitive set to ensure price integrity positioning and content accuracy.
• Lead STR Analysis weekly and monthly identifies market share gaps and develops corrective commercial actions.
• Builds review and updates the annual Room Revenue Budget and collaborates on the Total Hotel Budget
• Develop internal reporting tools to track KPIs and support decision making

Managing Revenue Strategy

• Provides critical input to property leaders for development of market sales strategy.
• Defines and executes the propertys pricing strategy ensuring rate integrity competitive positioning and commercial alignment.
• Develops transient group and premium-room strategies incorporating seasonality demand shifts events and compression periods.
• Drives and monitors suite and premium room penetration ensuring optimal inventory allocation and mix profitability.
• Leads the Group Base Build Strategy evaluates opportunities and provides recommendations on displacement pricing and contract terms.
• Ensures daily strategy deployment with FO Reservations and Sales and verifies alignment in execution
• Ensures compliance with brand RM processes PDP diagnostic assessments and corporate initiatives.
• Provides revenue management functional expertise and leadership to general managers property leadership teams and market sales leaders.
• Ensures that sales strategies and rate restrictions are communicated implemented and modified as market conditions fluctuate.
• Provides recommendations to improve effectiveness of revenue management processes.

Building Successful Relationships

• Leads the Commercial Strategy Meetings (daily/weekly/monthly) ensuring cross-functional alignment.
• Communicates brand initiatives demand and market analysis to stakeholders and owners
• Communicates market direction to revenue management sales and hotel leaders.
• Develops and nurtures positive working relationships with all departments to ensure flawless execution of strategies.
• Develops and manages internal key stakeholder relationships.
• Provides targeted and timely communication of results achievements and challenges to the stakeholders.

Additional Responsibilities

• Creates updates and enforces Revenue SOPs including premium allocation upgrade principles overbooking and tactical actions.
• Supports onboarding and development of new team members
• Ensures all systems (Marsha HPP One Yield OTA extranets) are updated clean and aligned with strategy.
• Leads cross-functional projects related to efficiency process optimization profitability and forecasting improvement.
• Represents the hotel in meetings with Ownership corporate teams and key partners.
• Maintains strict documentation and data accuracy for audit and compliance purposes

What we offer

• A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
• Part of Marriott International the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
• World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.
• Work alongside some amazing talent- award winning experienced hospitality professionals
• Discounted room nights meals and spa access in more than 9000 hotels worldwide-because your wellbeing means so much.
• Discounts for your friends and family
• 5euros breakfast when staying at any of our European hotel
• Wellness and sustainability initiatives

What we look for

• Experience in the same role within international hospitality companies
• Knowledge of Marsha Opera One yield and other revenue management software and applications
• Ideally experience in openings and luxury hotels

MANAGEMENT COMPETENCIES

Leadership

• Adaptability Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment.
• Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view gain consensus or take action.
• Problem Solving and Decision Making - Models and sets expectations for solving complex problems collecting and comparing information to evaluate alternatives considering their potential impact before making decisions involving others to gain agreement and support and guiding others to implement solutions.
• Professional Demeanor- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Focuses and guides others in accomplishing work objectives.
• Planning and Organizing- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
• Customer Relationships- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the companys service standards.
• Global Mindset - Supports employees and business partners with diverse styles abilities motivations and/or cultural perspectives; utilizes differences to drive innovation engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of organizational units jobs and work processesto best fit the needs and/or support the goals of an organizational unit.
• Talent Management- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information (e.g. data related to employee engagement guest satisfaction and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
  • Revenue Management - Knowledge of revenue management concepts processes and strategies such as average daily rate revenue per available room sales cycles and trends account management pricing and inventory management. Skill in using a Yield Management system and interpreting pricing and inventory reports.
  • Research - Skill in collecting information from a variety of sources relating to market data historical cycles travel and tourism trends and real estate market dynamics. The ability to know when to seek addition information and where to look to find it.
  • Inventory Management - The ability to manage rooms and function space restrictions and thresholds using systems or manually in order to maximize revenue/profit across all segments.
  • Computer Skills - The willingness to learn and ability to use computer systems and software packages to input access modify store or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard mouse or trackball.
  • Economics and Finance - Knowledge of economic principles and practices P&L statements operating budgets forecasting and scheduling and the reporting of financial data.
  • Sales and Marketing - Knowledge of sales and marketing concepts including principles and methods for showing promoting and selling products or services as well as marketing strategies and tactics.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
  • Basic Computer Skills - Uses basic computer hardware and software (e.g. personal computers word processing software Internet browsers etc.).
  • Mathematical Reasoning - Demonstrates ability to add subtract multiply or divide quickly correctly and in a way that allows one to solve work-related issues.
  • Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Reading Comprehension- Demonstrates understanding of written sentences and paragraphs in work-related documents.
  • Writing- Communicates effectively in writing as appropriate for the needs of the audience.