Sr. Marketing Automation Associate

Disclaimer: Please be advised that the most accurate and up-to-date information about our open rolesincluding job descriptions compensation and benefitscan only be guaranteed on our official job board. For the latest listings and details please visit: US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker were empowering traders to take control of their financial destiny. How do we do it We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out NinjaTrader equips traders with award-winning software and brokerage services to navigate the worlds leading financial markets with confidence.

Our growth story is nothing short of exhilarating. Since 2003 NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide.

But were not stopping there. Were constantly evolving pushing boundaries and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools real-time support and a community of like-minded traders.

So why work at NinjaTrader Here youre not just part of a team; youre part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection professional development and employee recognition initiatives. Sounds too good to be trueTake it from our employees.

Join us as we redefine whats possible in trading advocate for our customers and continue our journey toward becoming the worlds top retail-focused trading platform in the world.

Whatyoulldo:

The SeniorMarTechAssociate is a hands-on execution-focused role responsible for buildingoptimizing and scaling our lifecycle marketing ecosystem. This role owns the technical execution and design of multi-channel lifecycle communicationsincluding email push in-product messaging SMS and WhatsAppwhile partnering closely with Marketing CRM Business Solutions Data and external vendors to deliver high-impact compliant and scalable customer journeys.

This individual combinesstrong marketing technologyexpertisewith hands-on design and execution skills to improve email quality develop reusable drag-n-drop templates implement a robust subscription center and enable new lifecycle channels that drive engagement and growth. They translate lifecycle strategy into well-orchestrated automated customer journeys within Braze Salesforce Marketing Cloud and supporting platforms.

In this role you will:

• Set up implement andoptimizelifecycle marketing channels including email push in-product messaging SMS and WhatsApp
• Build execute andmaintainautomated behavior-driven multi-channel customer journeys
• Design build test and deploy branded emails and multi-channel templates to improve quality consistency and speed to market
• Lead the design and implementation of a subscription center enabling granular customer preferences and opt-down capabilities
• Manage marketing data integrations automationsworkflowsand reporting in partnership with CRM Business Solutions Data and external integration vendors
• Ensure CAN-SPAM MiFID and channel-specific compliance deliverability best practices and operational excellence across all lifecycle programs
• Improve lifecycle marketing efficiency by creating QA standards scalable processes documentation and reusable assets for the broader team
• Troubleshoot technical issues across platforms and channels and serve as a subject-matter expert for lifecycleMarTechand Braze
• Collaborate cross-functionally to translate lifecycle marketing strategies into technical requirements and executed solutions

Whatyoullneed:

• 57 years of experience in marketing technology lifecycle marketing or marketing automation
• Hands-on experience with Braze (strongly preferred) including multi-channel orchestration (Comparable marketing platforms like Salesforce Marketing CloudIterable or HubSpot acceptable with relevant multi-channel experience)
• Strongexpertisein email design HTML/CSS and building reusable brand-compliant drag-n-drop templates
• Proven experience building and executing multi-channel lifecycle journeys across email push SMS and in-product messaging
• Experience implementing and managing subscription centers and preference management
• Solid understanding of data integrations APIs and marketing automation workflows
• Strong knowledge of deliverability compliance (CAN-SPAM) and email best practices
• Ability to collaborate effectively with Marketing CRM Business Solutions Data and external partners
• Detail-oriented technically curious and comfortable owning both strategy execution and hands-on implementation
• Experience scaling lifecycle programs in a high-volume or fast-growing environment is a plus

Compensation:

The salary range for this role will be $80000.00 - $100000.00 addition this position will also receive an annual target bonus of 8%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowanceaccruesat a rate of18 daysper yearplus seven paid holidays.

Location:

This role is based in Chicago IL. We are not open to remote candidates for this role

Hybrid:

For Chicago-based employees we follow a hybrid work schedule: In-office Tuesday through Thursday with remote work on Mondays and addition to these weekly remote days we offer:

• 20additionalflex remote days annually
• 5 Company Wide Office-Optional weeks tied to major holidays

Our Core Benefits Include:

• Generous PTO
• 7 Paid Holidays Annually 5 Conditional Holidays Annually
• 1 Service Day Annually
• 401k with 3.5% Company Match
• Paid Parental Bonding Leave
• Health Vision Dental Coverage
• Life and Disability Insurance Covered 100% by NinjaTrader

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.