Internal Services Associate ISA-0326-CB

Who we are

The work we do matters.

Nova Scotia Pension Services Corporation (NS Pension) is a growing non-profit corporation dedicated to a wide range of investment pension administration and compliance services for two of Nova Scotias leading pension total we manage almost $15 billion in plan assets and serve over 60 employers and 80000 members retirees and survivors.

We administer the pension benefits and investment assets of the Public Service Superannuation Plan and the Teachers Pension Plan and administer the pension benefits of the Members Retiring Allowances and the three former Sydney Steel pension plans.

Our Culture

We take pride in our culture as it defines who we are and shapes what we aspire to be.

Our Vision

To strengthen the retirement future of Nova Scotians.

Our Mission

To provide outstanding pension services.

Our Values

Commitment: to provide the highest quality service
Trust: to act with integrity and to make sound decisions
Respect: to show consideration to our members and our colleagues
Expertise: to build and retain a diverse and talented team
Collaboration: to build mutually beneficial relationships

Learn more about us at

What we offer

NS Pension offers meaningful purpose-driven work a competitive compensation package and the opportunity to integrate work and life in a healthy and balanced way. Our total rewards package includes:

• Competitive compensation package including our own leading defined benefit pension plan
• RRSP program
• Comprehensive extended health and dental benefits for you and your family
• Health & wellness programming including our confidential Employee & Family Assistance Program Telemedicine program and an annual Health Spending Account
• Flexible work environment including flexible working hours modified workweek and work from home days
• Robust professional development policy including tuition reimbursement
• Commitment to diversity and inclusion
• Highly engaged workforce
• Modern office space
• Seasonal events and socials
• Opportunities to give back to the community through fundraising events

Our premises are within the Purdys Wharf complex which provides amenities such as an on-site daycare and a fitness centre. Our office is connected to the downtown pedway system and situated on Halifaxs beautiful waterfront providing easy access to ferry and bus transit hubs banks restaurants and shopping.

The opportunity

We are seeking to fill an Internal Services Associate position within our Pension Division. This opportunity includes records administration reception services telephone operation and document imaging quality control and data capture verification. The IS Associate role requires strong multi-tasking skills and the ability to switch focus quickly while managing competing priorities and deadlines.

What you need to be successful

• Grade 12 plus 4 years of related experience. Equivalent combination of training and experience may be acceptable. Related experience must include records management duties and work in a customer-focused environment ideally in reception or contact center.
• Successful completion of an office administration business technology and/or records management training course is preferred.
• Proficiency in using Microsoft Word Excel and Outlook is required.
• Proficiency in working with electronic records management and document imaging software and hardware would be an asset.
• Work independently as well as in a team environment. Must demonstrate initiative maintain confidentiality have strong organizational skills and be able to work under the pressure of demanding work volumes.
• Exhibit well-developed communication (written and oral) and interpersonal skills.
• Log and file both alpha and numeric data effectively and efficiently.
• Reaching and lifting boxes weighing up to 50 pounds is required.
• Ability to bend stand squat and crouch for extended periods of time.

Job Status: Permanent Full Time; unionized (NSGEU)

Work Schedule: Monday - Friday 35 hours per week

Salary Range: $1966.60- $ 2194.60 (bi-weekly)

Closing Date: February 1 2026

Interviews: Tentatively scheduled for the week of February 16 2026

Diversity and inclusion

We are committed to fostering an inclusive and accessible environment where all employees members and clients feel valued respected and a sense of belonging. How you identify is important to us. We encourage you to share your preferred pronouns on your resume. If you are unable or limited in your ability to complete our application testing or interview process we can assist you. Please provide the type of accommodation you are requesting in your cover letter or resume.